Irish Flats, south-bend-in

Maintenance is great and friendly. Facility is clean and well landscaped. Just DO NOT expect timely or accurate communication with the office. SURVEY ABOUT MOVE IN: I was emailed on July 28th, 2026, from Suzi Brown stating, "The current resident in unit 3106 is also transferring out. I am unable to gain access to 3106 until 08/10 with services being completed by 08/14." I replied with the information I had at the time, "I have noticed that on my portal it says I'm moving into 1206C. Please let me know what you need from me to have this process move smoothly." I was not reached out or explained anything until I got a call from Renee on Aug 6th saying I could move in. I went to go get the keys and Suzi Brown gave me keys and had told me 1206C and had to double check the room number and verified that I was moving into 1208C. When I went up to the second floor my key for 1208C did not work so in the confusion that happened on Friday I thought to believe I simply had the wrong unit number written down. I went down the hall to 1206C and my key worked to get into the unit and I moved in all of my personal belongings. On August 10th at 11 am Renee called me prematurely stating, "maintenance was just in there this morning and we've noticed that you're still in your old unit" which was false. We had a conversation where I was told that I needed to move my belongings into 1208C by the end of the day. Renee offered men to pack up my stuff while I was away 45 minutes at work and I told her that if they could meet me after 5:30 (the time I get off) that would work. She then told me they could let themselves in my room and do it without me there. I denied the services and asked for any alternative or more time and she said that at that time that was the best she could do. I expressed my concerns about strangers moving my belongings and thought that it was inconsiderate and inappropriate option because the miscommunication was not my responsibility. I would expect that the property manager would be able give proper instructions and correct materials to have a smooth and graceful transition for a previous tenant. I would also expect when being talked to to be prepared and provide options to help a tenant that has a problem It's unprofessional and lazy. After that, communication ended on that topic. Until I saw posted on my account a credit of my transfer fee and that wasn't even direct communication. Instead of reaching out to me and accepting responsibility, your staff took a cowardly passive aggressive out. I did not have a problem until now and it makes me so upset that I was treated this way. After the fiasco of moving in, on September 19th, my car got towed for not having a parking pass. On August 1st, I got charged $250 for General/Reserved/Covered Parking Charges. Since then several emails had been sent out about picking up their new parking pass that I had not received. In the lease, there is nothing stating receiving a parking permit yearly is required to maintain validity for parking just the payment of $250 and following irish flats guidelines for proper parking. When I went to the office to talk about the miscommunication, the lovely worker Tagen kindly worked with me to look at my contact information and see if she could fix why I wasn't getting those emails. Tagen told me that I was left off of the recipients for the emails about the parking passes. She was very assuring that it was super weird and that either her or Renee would call back with information about what we could do. It is now October and I have not heard from Renee. Renee already is behind answering an email that was cc'd to her that I sent on September 1st, 2026. She responded on September 17th, and I responded on the 21st, and have yet waited to hear from her. Again, I wish Renee and or Suzi would have would have the respect and concern to call back and contact their tenants when they are the ones that are making mistakes. The emails is a systems error which happens. But this was $230 that I lost because of your errors and your lack of communication.

I was a recent tenant there for two years and had a mixed experience. THE APARTMENT (2/5) : I lived in a triple -- the space is ample for each individual, don't try to fit multiple in the kitchen space at the same time. The living room was comfortable. The bedroom is furnished with an uncomfortable chair, serviceable desk, and *fine* mattress and wardrobe. The water is EXTREMELY HARD as they have not discovered water softening technology. This manifests in extremely dry skin from showers, constant cleaning of toilets from mineral buildup, caking residue on dishes in the dishwasher, damage to appliances, and flakes physically jumping out of the water when you boil it on the stove. Brita filter will help with the bad water taste, not the mineral content. Not to mention -- When you move out, they will photograph and CHARGE for cleaning the residues that return on the toilet bowl, inside the dishwasher (the buildup happens within days and I scrubbed thoroughly before leaving, only to get charged for them to somehow clean it again?). Walls are thin. Hope for respectful neighbors. My first year there a theater major above who liked to sing full volume in the shower at 3am on weekdays. Our dishwasher was the worst I have ever used. The bottom rack had about half of its pegs missing and required deep cleaning every couple of weeks to be able to feel somewhat comfortable eating off the dishes that were cleaned in there. I believe it's also due to the hard water, but bacteria would buildup like crazy in the filter and it would consistently miss most debris. More worthwhile to simply handwash dishes. The in-unit laundry-machine and dryer in the apartment were the best aspect of this apartment and worked surprisingly well. THE ENVIRONMENT (1/5): Irish Flats DOESN'T RECYCLE ANYTHING. It is horrendous living in a location that throws away 100% of its waste without alternative in order to save on costs (other properties recycle). Many residents are fourth year Notre Dame students or non-students who work. BUILDING DOORS: An actual crapshoot on whether they will be broken and wide open for all the public to enter. Potential to get locked out of the building on power-outages. LOCATION (4.5/5 for ND ticket-holders/students): Location is where Flats has advantages. You are two blocks from Notre Dame campus and have parking for ND home games. Huge bonus if you have tickets. Otherwise, South Bend is quite an underwhelming city, but at least you live in a safer neighborhood surrounded by student apartments with a small offering of walkable streets and, of course, Notre Dame. MAINTENANCE (4/5): Apartment issues (of which there were MANY) were generally dealt with quickly and the staff are very friendly! Suzi the general manager oversees multiple properties so is sometimes unresponsive (see other recent reviews). They plow the parking lot, you dig your own car out of your spot. Dunn not well plowed. BEWARE: We had multiple water leaks in our kitchen sink from antiquated plumbing. This led to a stain on the base of the cabinet that we ultimately were charged for upon move-out despite having no responsibility for it. COST (1/5): One of the worst aspects of Irish Flats. You are paying $900/month for a TRIPLE in SOUTH BEND. This doesn't include utilities by the way (>$60/mo in 0 degree winters). Sure, the location is nice, but given the actual value of what you're getting, this complex is well overpriced. $650/mo would be far more reasonable for this triple. Don't pay for sneaky Foxen Rentistry insert. BEWARE ON MOVEOUT. Ask for a walkthrough. They charged for some dust (even though I moved out a week before lease end), hard-water stains, various minimal blemishes including from hung pictures and others that came with the apartment. The "some wear-and-tear is to be expected" is not honored. Don't hang things on walls with pins or they will take pictures of the holes and charge you. OVERALL (2/5): Too pricey for what you get and nefarious charges, but if you move here you will be (mostly) fine! Otherwise, I recommend looking elsewhere.

Irish Flats is an amazing place to live! The location is super convenient, especially being so close to campus, restaurants, and everything you need nearby. The property is always kept clean, and the atmosphere feels welcoming and comfortable. The staff and maintenance team are friendly, professional, and quick to help whenever needed. Management truly cares about the residents and works hard to make sure everyone has a great experience. I would highly recommend Irish Flats to anyone looking for a great apartment community!

Overall, I’ve had a good living experience here. The maintenance team is very responsive and efficient. When my washer started leaking, I submitted a work order, and they came within 24 hours to fix it. The only area for improvement would be more timely snow plowing during the winter time.

I’ve had an excellent experience living at Irish Flats, and a big part of that is thanks to the property manager, Suzi. They are professional, approachable, and always go the extra mile to make sure residents feel comfortable and heard. From move-in day to day-to-day support, Suzi has been consistently responsive and helpful. Whether it's maintenance requests, answering questions, or organizing community events, they handle everything with efficiency and a positive attitude. It’s clear they genuinely care about the student community and work hard to keep everything running smoothly. Living away from home can be stressful, but having a reliable and friendly manager makes a huge difference.