Ace Apartments, seattle-wa

Tripalink Seattle has a recurring pattern of unfair deposit deductions. I rented from Tripalink at Sophie Studios and moved out in September 2025. My experience confirmed what many other tenants have warned about — Tripalink consistently delays deposit refunds and makes excessive, unjustified deductions. Despite cleaning my unit thoroughly before move-out, they charged me $125 for “professional cleaning” and nearly $90 for a minor wall “touch-up.” They also refused to provide legitimate receipts or post-repair photos, which violates Washington’s landlord-tenant law (RCW 59.18.280). After speaking with a former tenant of my unit, I learned that Tripalink had deducted hundreds of dollars for the exact same “damages” years earlier, even though those issues clearly existed before I moved in. This shows a repeated and troubling pattern of overcharging tenants and withholding deposits without transparency. I have attached photos showing my unit on the day I moved out and the “wall damage” they claimed needed repair. From a normal distance, you can barely see any marks. Their refusal to provide proof of actual payments for these repairs gives me reasonable grounds to suspect that the invoices might be fabricated. For tenants whose rights have already been violated, I strongly encourage you not to stay silent. Don’t tolerate Tripalink’s unreasonable and repeated behavior — protect your rights and stand up for yourself. I almost gave up fighting for mine, but their conduct and attitude should not be tolerated. If you’re considering renting from Tripalink, document everything from day one — photos, videos, and every email — because you’ll likely need proof to defend your rights. Tripalink’s deposit practices are neither fair nor tenant-friendly. Update: Tripalink posted a public response after this review was published. However, this does not reflect my actual experience. Before posting this review, I had already communicated with Tripalink for several weeks regarding this dispute. During that time, their team refused further engagement and explicitly directed me to pursue the matter through small claims court. For that reason, I find this public response difficult to view as a genuine attempt at resolution.

I’ve been living at the badger apartments for a couple months now, and it’s great! The apartment is great for the price and while some things have broken or need fixing, filing a work order it easy and maintenance is always quick to get the job done well. My roommate and I are really liking the apartment and have renewed for next year. Tripalink is also good at treating residents, they provided chik-fil-a breakfast and dropped off Halloween candy for us which were greatly appreciated. Overall, my roommate and I love living at the tripalink badger apartments!!

Clara Apartments is a convenient location as it's close to UW campus, UVille, and the Ave. The apartment complex is very new and is well maintained. The landscaping and common areas are always clean. The complex has Amazon Lockers which is great for package deliveries. The studio is actually very spacious and just the right amount of space for one person. I didn't tour my unit before moving in, but the unit looks exactly as the videos they provide. The studio is modern and everything works great. Tripalink is also responsive to maintenance requests and emails. They provide prompt updates on any building maintenance. They also provide tenants with free things when I didn't expect it. For example, they gave goodie bags for Halloween, gave move-in gifts, and also provided free breakfast sandwiches one morning. Would recommend living here if you're looking for a studio.

Rented for about a year with a studio apartment in the Stax, here is my experience. I have heard many things about Tripalink being notoriously bad with management especially amongst the Chinese international community and have fully come to understand these issues. I decided to rent due to having a friend living in the same building. At the end of my lease, I was issued a disposition letter regarding my direct deposit return. I was charged for my electric and utilities, fair. But I was also given a $130 charge for my cleaning fee. Keep in mind, they charge $65/hr for a unit cleaning charge, meaning that my apartment was in a condition that was similar to a hoarders place at the end of my lease. I contacted them as soon as I received my disposition letter and still have not received any word back about this unnecessary cleaning charge. I will attach pictures below from my unit on the moving out day. Make sure a picture is taken of everything before you move-out of this unit. Rent price is high, and only increasing over time. While that is entirely normal due to the economy nearby, I must note how horribly the services operated within our own building. The elevators were constantly under maintenance, not even working at times. Amenities are at a bare minimum, with unit washing machines being on each floor always being utilized and the cost increasing for washing clothes. For a while, the doors entering the building had an issue that they did not open from the interior without having to finesse, they did eventually fix it after months of neglecting so. The garbage room still has the issue of not being able to open after utilizing the key fob; an issue that persisted from my 3rd month of leasing all the way to the end of my 12-month lease. Just shows how long building maintenance takes to handle issues like these. Either they were overcharging and being very predatory with their direct deposit withdrawals, or they were hiring sloths to clean up this apartment. Extremely unprofessional and would never rent with Tripalink ever again. Their positive reviews fail to highlight the lack of transparency in these hidden fees they charge. If a surcharge of $130 for cleaning was necessary, please include in the final ledger instead of taking it out of the direct deposit without even detailing why.

Based on my experience, I think this is a good place to live! There is a package/mailing system to keep your belongings safe, nice layout of the room and bathroom, and your breaker is also in your room incase you blow a socket.