The Hue, savannah-ga

Proceed with caution. Maintenance issues, primarily with water damage leading to mold/bug problems that affect most residents. Wifi outages are almost a nightly occurrence. Management often gives you the run around unless its’s about paying rent. Tried 3 emails, all provided from the Hue or Priderock themselves. Never once received a response. Calls more often than not went unanswered. A personal gripe, but one that I think speaks a lot to how the maintenance team operates: Reported leaky pipes several times, and instead of fixing they were taped over. This happened 4 times, and eventually mold developed and got us all sick to different degrees. I am immunocompromised, and had respiratory issues because of it. It was a month before we were moved. At the very least, the pool is nice and well maintained during summer, and I’ve never had an issue with the folks in the front office. The community is great and bands together to help each other out or just hang out.

I usually don’t leave reviews like this, but I am incredibly frustrated. The beginning of my time at The Hue was fine! I had no issues minus a few damages that were present in my room and the mold growing on our vents. However, as time passed my roommate and I received less communication and distance towards the building management. At one point, our power was out for almost a week and we had no lights or AC. Another, our door battery died and we were recommended to leave our door deadbolted when we weren’t home…absolutely not. Algae coming out of sinks and showers, paint ripping off walls, lint traps not being cleaned out and a fire hazard. I really wanted to enjoy my time here. And to top it off recently we were charged a very large bill that wasn’t even correct! I would really prefer to have my money back. For 4-5 months I have been trying to contact the apartment about previous damages, and have only received one response, and then was met with silence again. My roommate has sent multiple emails, calls, PAPER MAIL! And has been met with nothing. I am begging The Hue to do better. I have tried, but this is negligence at this point, and I am disappointed for how much money I spent here this year.

I love living here. The staff is very professional and very personable friendly people. The property manager Averyon, her personality is just so inviting. The front desk staff are welcoming too. If encounter issues they are quick to respond and assist me. My rent is affordable and we have great amenities such as, free coffee, a gym, a pool, lounge/study area etc. Perfect for college students!! ;)

Do not rent here. Maintenance does not do anything, it’s so expensive for no reason, the amount of times I’ve been woken up by false fire alarms is ridiculous, windows don’t open, the building shakes often, and my door died once and I couldn’t get in my apartment. That’s not even half of the issues either. Right now, the pool hasn’t been cleaned. I think it’s a biohazard. Only redeeming quality is location and that it’s fully furnished. I can’t wait to move out.

If i could give this place 0 stars I would, the wifi here is terrible. I haven’t been able to get my work done properly for the past month, and i’ve only been here a month. Wifi won’t connect to my phone, laptop, or ipad. Nobody is any help for the situation. There is always something with the wifi and it’s always “getting fixed.” And on top of that we pay for the wifi, nothing i’m paying for should be having issues like that. DO NOT RENT HERE.