Miro San Jose Apartments, san-jose-ca

We lived at Miro for around two and a half years, and it was a wonderful experience from start to finish. Miro was our first home when we moved to the Bay Area, and the entire team played a big part in making those years so memorable. The front desk staff were always friendly, welcoming, and genuinely helpful. The leasing office team was consistently responsive, patient, and thoughtful whenever we had questions or needed assistance. The property itself is beautiful and very well maintained, but what truly makes Miro special is the people. Everyone we interacted with cared about creating a positive living experience for residents, and it showed in the countless small interactions over the years. We have many great memories here and are incredibly grateful for all the support, kindness, and professionalism we experienced during our time at Miro. Thank you to the entire team for everything you do. We highly recommend Miro to anyone looking for a place to call home in the Bay Area.

I had an amazing move-in experience at Miro! The entire process was smooth, organized, and completely stress-free. Everyone was incredibly responsive, patient, and always willing to answer my questions. A special thank you to Shaun from the leasing team and David, Brandon, Areli, Ron, and Sang from the Resident Experience team for going above and beyond, including helping with my packages and making me feel welcome. A big thank you as well to the maintenance team for responding quickly and taking care of the few items that needed attention right away. Exceptional customer service from start to finish. Thank you all for making me feel at home!

I recently toured Miro with Shaun Doyle, and he made the entire experience exceptional. He was warm, professional, and incredibly knowledgeable about the community. He took the time to answer all of my questions, explained everything clearly, and never made me feel rushed. His friendly personality and genuine enthusiasm made me feel welcome from the moment I arrived. Thanks to Shaun, I left feeling confident that Miro is a community that truly cares about its residents. I highly recommend asking for him if you're looking for a new place to call home!

Miro is the best!! I moved in about 3 weeks ago and could not possibly be happier. I discovered Miro about a year ago and was finally able to make my dream come true and move there. The building and amenities are absolutely STUNNING (I went to architecture school so I'm obsessed) but what really makes Miro a special place is the staff. Everyone has been so kind, welcoming, attentive, and truly a joy to be around. One thing that really separates Miro from other buildings is the House program. Nikki, Miro's lifestyle manager, puts on the most well-curated, fun, events. I added some pics from Saturday's brunch event, which I absolutely loved. Nikki and Zara are the absolute BEST and did a beautiful job hosting this event and the food was amazing! I also did a cabana rental (you get 1 free per month with the House membership) and it was so fun! If you move here I highly recommend the House membership, it's totally worth it! I also love meeting all the residents at the events and casually throughout the day. I haven't been here very long and have already made quite a few friends and am so happy with my new Miro family! I also love Mark's workout classes, he is a great instructor and the classes are super fun and the music is great as well! I also am so grateful for everyone else who works at miro for always being so kind and welcoming, and I would like to thank Shaun as well for an amazing tour and for helping me secure my dream home. He is very knowledgeable and was so helpful throughout the leasing process and even organized a very nice welcome home gift for me which was so thoughtful! Overall, I literally feel like I live in a simulation because how can a home possibly be this perfect?! It's giving Four Seasons. I literally have not had a bad day or frowned since I moved in. Thank you so much Miro!! Ily!

One month since moved in and there was not a single day we settled down. 1. Bedroom Noise There's repeated noise from the other side of our bedroom since day one, woking us up every 1-2 hour during MIDNIGHT. We've had upstairs neighbors stomping and dogs barking before, none of that was this annoying. We called the maintenance and actively cooperate the inspection even during nights. But over 3 weeks passed, we still have to SLEEP ON THE FLOOR OF LIVING ROOM just to get normal sleep. Isn't it absurd to pay one-bedroom rent yet not being actually able to sleep in the bedroom?? 2. Pest Control We found ants on day one, yes, problems started at day one. We called pest control immediately, but only had them come 5 days later. Now, only 2 weeks since last pest control, I found even more ants climbing everywhere - even our kitchen table and cooktop! Remember, we also had to sleep on the floor due to bedroom noises. It's truly alarming, concerning, and terrifying to have a life of sleeping and eating with ants. 3. More Facility Issues Last Friday, the cooktop knob was stuck and the FIRE was on for more than half an hour before someone came to help. The staff couldn't fix it after an hour of trying, and had to cut off our gas valve and electricity for kitchen. It went back to work on later Sat afternoon. Also, the exhaust fan constantly brings in smelly odors from food or bathroom smells from other units whenever someone turns their fan on while we're not. We were told that there was NOTHING could be done and that we should simply leave the exhaust fan running continuously. Is this how the building was designed? Parking is $275/month, but we came home one day found our parking space was occupied by a stranger's car. After reporting this, we got assigned a temporary space by the system, only to find that one was taken by another car too. We had to wander out like a homeless for 3 hours waiting for the space to get cleared. There were more issues. I've been renting apt for over 3 years and this is the first building I've had such a high volume of problems within the 1st month of moving in. I am honestly exhausted and outraged by the living conditions we are experiencing now at Miro.