Briarwood Apartments, riverside-ca

I have lived at Briarwood apartment for close to a year. The apartment is clean and well maintained. I would like to give a shout out to the manager Nedya, she is very warm and helpful. Goes out of her way to resolve issues promptly. Would recommend this apartment.

Love the property manager! She communicates and observes well. I appreciate how on it she is and how much she cares. My floors were nice, amazing cabinets, and just a cute space. I wish I could have stayed longer. The neighbors were nice and quiet 90% of the time. The laundry room here is nice and always clean. You do see maintenance keeping it up. Anyways, love this place!

My fiancé and I have lived in these apartments for about 2 months now and it has been great. Any issues that arise always get solved with top priority, and it is nice and relaxing here :) the property manager Neyda is super friendly and helpful. I can honestly say I have zero complaints and it’s been a great first apartment for my partner and I. We also enjoy that it’s close to downtown and university village so there’s never a shortage of good restaurants nearby.

I had a lease here from 04/23 to 04/24 and in that year we went through 3 different property managers, all of which do not communicate with the tenants. It takes at least a dozen texts/phone calls to the current manager just to get a short, generic response. My lease ended on 4/30/24 and I even put in my 30 day notice at the appropriate time and they are charging me for rent for May despite me handing over the keys and speaking to the property manager face to face. I asked him to remove it and he said he would but days have gone by and nothing. Maintenance guys told me that they aren’t allowed to use quality materials and are forced to use cheap material for repairs. From day 1 moving in the floors were uneven, we were missing screens on 2/5 windows, one of the bedroom doors didn’t latch, and the bathroom door was loose. There are only 23 garages and 26 units so for my entire lease I was never offered a garage despite being told when one opens up I will be offered one. The CURRENT (as of 05/24) property manager likes to take other tangents parking spots/break rules stated in the lease because who’s going to stop him? They gave us a faulty gate clicker and when it stopped working they charged us $50 for a $6 clicker they bought and programmed from Amazon. There is only a 3 day grace period for payments. Neighbors are SO rude and loud at all hours of the day. There is never any street parking. Outgoing mail never gets picked up. I only stayed there because I had no choice but I would not recommend unless you have no other choice. “Luxury” yeah right $2k a month for a below average apartment. (Pictured is the cheap flooring that you can see is thin and put down very badly)

Neyda is the most professional and yet friendly manager and is understanding which is why we stay here for the last 2 years