Alight Riverside, riverside-ca

It gets the job done. If you're looking for somewhere to cover your basic needs, this place works. That said, I'll be honest. I was on the first floor near the main street and it's loud. I'm talking constant noise, sirens, police pulling people over right in front of the building. Pretty regular thing. The homeless situation in the area is real too. Didn't love that part of the experience. One thing nobody told me before moving in, you can't take a hot shower without setting off the fire alarm. So just be aware of that going in. The overall quality of the apartment isn't great. I had a roach within my first couple of days there, which wasn't a good sign. Maintenance was always on hand though, I'll give them that. They respond fast. But they will charge you for random things, so keep your eyes open on that end. If you're a student it's actually a solid spot because of how close it is to campus. That's probably the biggest plus location-wise. The gym is nice though. Pool is great. Those two things I genuinely enjoyed. Overall I didn't love my time here. Wouldn't say it's bad, just not somewhere I'd rush back to. Know what you're signing up for before you move in.

I never stayed at this property. I emailed Alight Riverside and informed them that I was no longer interested in moving forward with renting a room from them. Despite this, they placed a collection debt of $6,745 on my credit report. I want this fraudulent collection removed from my credit report immediately. It is completely unreasonable to require me to pay for a room that I never occupied or rented. I never stayed at the property, and I do not owe this debt. Please investigate this matter and remove this fraudulent collection from my credit report. This dispute is being submitted on behalf of Kara Alexander.

If I could give zero stars, I would. My experience at Alight Riverside has been beyond disappointing, and honestly, I would strongly encourage anyone considering living here to look elsewhere. During my time here, my apartment has experienced three separate flooding episodes. The damage and aftermath were not minor inconveniences. After one of the flooding incidents, I ended up throwing away more than half of my dishes and kitchen items because of the greasy backwater that even Dawn dish soap wouldn’t help. Afterward, there was an absolutely disgusting smell coming from the entire kitchen to the point my sister got sick. Oh yeah and the fake floorboards started lifting. And there is black mold in spots and a maintenance worker LITERALLY TOLD ME THEY WERE SPRAYING FOR BLACK MOLD, then when I emailed them I get the response of basically “oh really there’s black mold? Show us😃”. Management left dehumidifiers and fans running in the apartment for over a week, yet I was still dealing with an awful odor and concerns about moisture and cleanliness. At one point, there were fruit flies and maggots everywhere, which was absolutely disgusting and made the apartment feel completely unsanitary. What makes this even more frustrating is the communication from management—or lack thereof. I have sent multiple emails trying to address the issues and have yet to receive an adequate response, but they have somehow managed to reach out to me twice regarding an unpaid balance that my bank no longer even has. Apparently responding to residents about serious living-condition concerns is difficult, but contacting them about money is not. 🥰 The property itself is also consistently filthy. There are regularly homeless individuals around the dumpsters scattering trash everywhere, and the smell coming from that area is diabolically bad. It is not just unpleasant—it is genuinely disgusting. (As in trash dripping over the concrete and parking lot then baking in the sun, it’s beyond disgusting.) The overall cleanliness of the property has been a recurring issue, and I have questioned multiple times why residents are expected to tolerate these conditions but apparently rent shouldn’t cover a habitable living area. I have also had safety concerns. I have been followed by multiple guys in the parking garage, which is an experience I should never have to worry about in the place I pay to live. From the moment I moved in, I also had an incredibly negative experience with management. The first management employee I interacted with was beyond rude and treated both me and my fiancé horribly, which immediately set the tone for how I felt we would be treated as residents. We asked about parking and she literally told me (a resident moving in!!!!!) I’d need to pay for parking (this is after she hands me a sticker for my car….) and tells me to scan the QR code and pay for it. DOESN’T TELL ME WHERE PAID RESIDENT PARKING IS!!!!! My fiancé pays the $20 something for me only for me to then have to message the girl I’m subleasing from to ask her where I can park!!! And then there are the charges. It feels like they will charge you for absolutely anything they possibly can. Between the constant fees, lack of communication, maintenance issues, cleanliness problems, and the way residents are treated, the cost of living here is absolutely not worth what you receive in return. The list honestly goes on, but I think the three flooding incidents alone say enough. I should not have to repeatedly worry about my apartment flooding, throw away my belongings, deal with horrible smells, pests, dehumidifiers and fans running for days, or fight to get management to acknowledge my concerns—while simultaneously receiving repeated messages about money. For your mental and physical well-being, live anywhere but here. There are plenty of places where you can spend your money without having to constantly wonder whether your next problem is going to be a flooded apartment, another disgusting maintenance issue, an unexplained charge, or management simply refusing to respond.

Don't stay here... There's a reason for its low rating. I moved in here three years ago—it was the decision I regret the most. First of all, the quality of the house is surprisingly poor. Building A offers absolutely no sound insulation. The walls are completely hollow. Whenever a vehicle passes along the adjacent road, you are subjected to a deafening roar—a true form of torture when trying to sleep at night. In fact, when particularly large vehicles go by, the entire building even shakes. Not to mention that you can hear your roommate playing video games and cooking at any time. Secondly, the apartment management charges for absolutely everything. Clogged drain? There’s a fee. Burnt-out lightbulb? Another fee. Curtains fell down? You get charged again. Even though 99% of these issues stem from the substandard quality of the cheap fixtures and equipment used in the building itself, they invariably insist that it is *your* problem. The actual unit looks completely different from the model apartment—it is filthy. You need to make sure to take photos of every single corner so that the apartment management cannot accuse you of dirtying the place after you move in and subsequently demand payment from you. The room is infested with an endless number of cockroaches and flies—you need to be prepared. Most importantly, the apartment management will use all sorts of excuses to make you pay various bizarre fees; if you argue with them, they will issue you a "3-Day Notice to Fix or Quit"—threatening you into compliance. They will use all sorts of abstruse legal provisions to intimidate you and force you into submission. The surroundings of the apartment complex are absolutely abysmal. Although it is located close to the school, it feels like a completely different world. Homeless people frequently loiter downstairs, and cars in the parking lot are often vandalized or stolen—yet the apartment management turns a blind eye to the entire situation. All in all, the only advantage of this apartment is its proximity to the school. If you haven't signed the lease yet, run—and don't make the same mistake I did.

I lived at Alight Riverside from 2022 to 2025 during all my college years. I gotta be honest, at first I HATED it. My move in was terrible bc the unit was dirty, and the old manager Karina wouldn’t help me with anything. I was 18, first apartment, super stressed, nd thought I made a big mistake signing here. The only reason I stayed is bc of the staff. Riley was the one who really helped me from day one. He literally answered every single dumb question I had and made sure stuff got fixed in my unit. He’s honestly been the one constant through all 3 years. Now that I’m graduating and moving out, he’s still answering all my million questions → full circle moment. I had ups and downs with Alight for sure, but the community was solid and the staff really kept it real. Kevin is super straight up with move out fees and billing so you’re not blindsided which I liked, Ana is cool too, but Riley is the standout since he actually cares. He’s just super nice, patient and actually cares about the residents. I feel like that's the key! I’ve literally seen someone scream at him and lose it (my old neighbor lol), and he stayed calm and de-escalated the whole thing. Most ppl would’ve crashed out but not him. He’s gone out of his way after hours to help me and I’ve seen him do the same for other residents too. That’s rare in property management. What makes Riley the GOAT is he doesn’t just “do his job” he actually makes living here better. Talks to residents and makes friends with them, introcudes you to other residents so you can make friends. I mean when you are a first year, you don’t know anyone yk so that helps a lot. He treats everyone like a person, not just a tenant, and that’s why ppl like me ended up sticking it out and actually enjoying Alight. Dude really cares about the community and it shows every single day. Rent was fair for what you get and honestly I built some of my best college memories here, living with my best friend and meeting people I still talk to today. Alight was a good experience bc I lived w my best friend, rent was cheap, and Riley was cool. So if you’re a UCR student looking for a place, my advice is check out Mission Lofts first but if they’re full, Alight is honestly not bad at all. Just know the real MVP there is Riley.