The James, richmond-va

Thank you to the managers for showing off their amazing customer service skills every single day!! I am completely obsessed with management team at this property. They are so incredibly friendly and attentive to their residents. They host amazing events for everyone who lives here. The new clubhouse renovations are also gorgeous. Being close to VCU but far away from the chaos of downtown is amazing too.

Nice Place for low budget all amenity based apartments. Wifi is extremely Good. Has all the necessary amenities at lower cost. The pool might become dirty because its open near trees so leaves enter into the space easily. Apartment 6 corridors require cleaning. But other than that its a great apartment complex with sufficient parking and amenities and straightforward and hardworking managers.

Called in with questions because my child is looking for an affordable apartment. I spoke with Shavaree over the phone and she made this process very easy. I will definitely keep The James as an option for my child! She explained everything very well and I was left very satisfied with my interaction.

Sydney did a fantastic job during my virtual tour! She was patient and respectful and made sure every question I had was answered. She was also very knowledgeable about the application/leasing process and took the time to show me not just the model but also all the amenities!

Peace of mind for a VCU Mom ! 5 Stars! My daughter spent four wonderful years here—starting in a 4-bedroom for a few years before moving into a 2-bedroom. As a mother, the gated area with 24-hour security gave me such incredible peace of mind, and the shuttle bus to VCU was a lifesaver, sparing her from Richmond traffic and parking headaches to and from class. The staff and management truly set this place apart; they treat you like family. Bayleigh at the front office always has a smile and happy to help you with anything. They are always putting on great activities for the residents, like bingo with awesome prizes and food trucks, which makes it feel like a real community. Even the maintenance team is top-notch, responding to any request almost immediately even the smallest things like a lightbulb. She also loved the study room in the main building, which was so convenient for group sessions without disturbing her roommates. Between the fantastic amenities, the beautiful pool, and the caring atmosphere, I couldn’t have asked for a better home for her during her college years. So much that she wouldn’t leave after graduation and worked in Richmond. We are so grateful for the four years of excellent service! Thank you The James Family 💙 Mom