The Pines, rexburg-id

The laundry room was consistently messy and poorly maintained. It often looked like it hadn’t been cleaned in a while, which made doing laundry unpleasant. Since residents have to pay to use the machines, I expected a cleaner and better-maintained facility. Management should do a much better job taking care of this shared space.

The new management is fantastic, great about communication and geting on top of problems. The old management was not good about cleaning and left the apt messy for new move-ins. Service and ESA Animals are allowed and that has left the carpet in some of the apartments smelling like cat piss. But if the sent is in your atp the management are always happy to see you and help solve problems. There is no ac so bring fans. But other than those problems and the buildings being old it a great place in a great location with awesomemanagement.

Great staff, not too bad apartments. No AC, and the top floors are consistently 10 or more degrees hotter than outside, so the summers are rough.

The pines is a perfect example of you get what you paid for. The rooms and apartments are really small but the most annoying part is for doing laundry. The men’s apartment requires you to pay to use their laundry . Every time. And they suck. The dryers don’t work half the time and that’s without me even filling up half way. You would think with all the money they suck dry out of us they could afford to put a washer and dryer in the apartment but no.

We pulled an all-nighter helping my friend get the apartment ready for White Glove, only for management to charge him $150 anyway. When he tried to respectfully discuss his concerns, they were dismissive and passive-aggressive instead of willing to communicate. It honestly felt less like a fair inspection and more like they were looking for a reason to issue fines. After all the time and effort we put into cleaning, getting hit with a $150 charge was incredibly frustrating. Based on this experience, I wouldn’t recommend living here.