NorthPoint Apartments, rexburg-id

Second semester at Northpoint it’s been a great place to be! The amenities are awesome and have tons of stuff to cure boredom. They even do fun events like nacho day and fondue day! Love using there grills which are very nice and easy to use. Couch’s are nice to take naps on and even sleep on for a movie night.

First semester staying here absolutely fell in love here at Northpoint. Amazing staff amazing technicians absolutely loving it. I love the room and lay out and it’s so great. Easy to re-register. And have the people I want to be my roommates.

Management is super nice and always willing to work with you. The front office is always willing to answer questions. They even help put you in the same apartment as your buddies, what else could you want?! On top of that the amenities are pretty nice, from theater rooms to it's own basement gym. Proximity to campus is super convenient. You're literally in a position to walk everywhere living here. Not to mention the living spaces are pretty spacious and easy to keep clean. In a wrap I would recommend anyone to sign with North Point. Y'all can take a tour with the amazing office staff as well.

Here is an honest critique of Northpoint’s shortcomings for Tenants in 2026. While the facilities are quite good, I am afraid I cannot recommend this complex after a year and a half of living here. As an ex-customer service manager myself, the negatives mainly center around management’s casual lack of accountability and instinct toward customer service in general. When I arrived to my new apartment for winter semester and found a large trash heap of someone else’s making in my room (I attached a photo but google filtered my review out because of it). I had willingly paid for the customary, inter-semester, professional cleaning fee after my fall semester in a different room, ergo tenants can expect their new rooms to be clean right? When I arrived on January 6th to move into my new apartment, it was to the point where I could not walk freely in my own room due to the amount of junk. I went down to speak with a seemingly understanding manager. They gave me the privilege to clean up 7 large garbage bags worth of trash myself. The professional cleaning service did not touch the room I was moving into. They then denied my request for a refund of that cleaning fee (TLDR: the room was not acceptable, and I did the job tenants pay them to do). I found similar complaints with other roommates upon investigation. Ironically, they told me that their procedure will be to charge the one that caused the mess for a heavy “junk removal cleaning fee,” but are unwilling to split the money with the one who cleaned it up. Most valid negative reviews are met with very defensive responses; deflection, excuses, blaming, etc. It’s pretty unique. Their vending machines are also broken at a rate beyond belief as well.

North Point is one of the best student apartments on campus! They always have amazing deals going on and it’s conveniently located. Definitely live here at some point during your college career!