Alpine Chalet, rexburg-id

I lived at The Lodge for a few years and I had a great experience! The people are SO nice here and the wards are great! The management is super helpful and attentive. The apartments also have nice finishes, like granite countertops and stainless steel appliances. If you’re looking for a good place to live with really kind people, I definitely recommend The Lodge!

My son lived here for one year and the entire experience was awful. The managers are rude and don't take their job seriously. They do not care about anything that happens and ignore compaints of noise, drugs, alcohol, girls spending the night, etc. But the boys breaking all the rules (and the honor code) flirted with the managers so they took their side. The apartments were filthy upon move in and broken things took weeks to get temporarily fixed. They do not know how many beds they have open (my son and his roomate tried to move fairly quickly after moving into a nightmare apartment) and have no idea how many tenants they actually have. Finally, after threats of violence against my son and the housing department getting involved they found an apartment for them to move into mid November. The beds had been empty all semester and the managers claimed for months that there was no where for them to go. Both semesters they tried to bill us for not cleaning upon leaving because they couldn't find (and didn't want to look for) his signed cleaning form showing it was done. Live ANYWHERE else. Also, the current state of the building looks NOTHING like the pictures online. It's trashed.

Lived here my sophomore year and I liked my bedroom, but nothing else. The bathroom stopper was missing. The previous white glove did nothing. There was old food, shower was crusty, couches a biohazard. All of this I could overlook, but I recently retold a story about my roommates cousin coming to live there and management did nothing. He slept on our couch for about a month and a half and we had tried to resolve it a few times. Ultimately they changed our lease on the apartment app to show seven people instead of six, which made me both irritated and wildly confused since I was paying for a six person apartment. Overall, spend your money elsewhere, there are nicer places for the same price or you could save going something that tries not to pretend. PS sell your car to afford a parking space.

DO NOT LIVE HERE.The management is awful. All young students who only care about who is flirting with them. They do not respond to needs in your apartment, reports of violations of rules or care about any cleanliness. When problems came they were not helpful at all. They can’t keep track of anything and no one knows who is on first and who is on third. They also don’t even look at the “survey” when pairing you up with roommates. The parking garage is about the only positive thing here. The elevators are constantly broken, the hallway lights sometimes work. The apartments look NOTHING like the online pictures. They are trashed and broken things do not get fixed. They are not clean upon move in: sticky floors, filthy bathrooms and crusty sinks and counter tops meet you at the beginning of each semester. There’s always trash in the parking garage near the shoots that no one cleans up. The gym equipment sucks. The managers never respond to any kind of complaints about noise, opposite sex spending the night, alcohol, smoking pot, etc. It’s a nightmare. Live somewhere else.

My daughter will never stay at the Lodge again. We paid nearly $1,000 extra for a private room for my daughter, but management failed to notify the roommates. When problems started, management refused to come to the room or help resolve the situation—we drove 3 hours and couldn’t even get her moved in properly. To make matters worse, the shower was broken and she had to submit a maintenance request on day two. So she asked to use her roommates shower and there was NO Hot water. Extremely disappointing experience. Save yourself the trouble and choose somewhere else.