The Highlands, reno-nv

Overall, I’ve had a pretty good experience living here. The apartment itself is nice, the community is generally quiet, and the location is convenient. I’ve had a few issues come up during my time here, but for the most part, I’m happy with the place and would recommend it to others. My biggest complaint would be the maintenance. They can be pretty slow to respond to requests, and sometimes it feels like repairs take longer than they should. Communication could definitely be better, and some issues have required multiple follow-ups before getting resolved. Aside from the maintenance problems, I’ve enjoyed living here and think the complex is a good place overall. If the maintenance response and communication improved, I’d easily give it 5 stars.

I’ve had a great experience living here! The community is welcoming, the amenities are convenient, and the overall atmosphere makes it feel like a comfortable place to call home. The staff is friendly, helpful, and always willing to assist with any questions or concerns. I also appreciate how well-maintained the property is and how convenient the location is for everyday needs. Overall, I’m very happy with my experience and would definitely recommend this apartment community to anyone looking for a comfortable and enjoyable place to live!

most affordable place to live near campus! they always hold fun events for residents each month and it’s nice having a year round hot tub. the gym has a good range of equipment and they have a pool table. apartments are spacious and i love having a balcony. definitely check this place out.

Great apartment for price. The only package I’ve ever ordered to this apartment complex was delivered by usps but somehow lost in the lobby or package room or wherever it was delivered to. However, the staff are very nice and helpful and I like how I never have issues finding a parking spot.

I can't speak for how it is to actually live here, but my experience with property management has been absolutely terrible. I was placed on military orders and forced to cancel my lease. I expected the property office to be understanding and didn't expect the lease cancellation process to take much more than an email. However, when I sent in my notice of termination, they told me they couldn't terminate the lease for 2 extra months. The property manager was extremely hostile, spoke over me repeatedly, and shouted me out of the office when I asked them to correct this. Only when I threatened legal action did they hurriedly agree to terminate it on the correct day. Now, 2+ months later, my security deposit is late. No confirmation of payment, no answers from property staff, no incoming bank transfers, no check in the mail. It's basically impossible to get a straight answer from them since I'm not in town. The front desk people are nice enough but the property manager, and management in general, is extremely shady. I wouldn't trust them with my money or my signature and I really advise looking elsewhere.