Canyon Flats, reno-nv

I have been really enjoying my experience at the Canyon Flats. The rooms are spacious and clean, along with plenty of space in the kitchen for me and my roomates. Also the service is excellent! That young girl Jackie who works at the front desk is so sweet. I needed help with a lost package and she sorted it out instantly :)

I had a great experience during my tour. I appreciated her hospitality, enthusiasm and most of all her knowledge of the unit and property. Though I haven’t made my decision yet, I would definitely recommend canyon flats to others because of my interaction with Samantha.

Canyon Flats has a great setup, but Arkash at the front desk is easily a standout highlight of the building. He is always attentive, handles packages and questions without missing a beat, and makes every interaction effortless. Excellent customer service all around!

Honestly, worst place to live at. Their management sucks, I lived there from August 2025- June 2026. They love to lose packages and mail all the time. They never answer phone calls or emails. I've had to fight numerous times to talk to somebody that's not their operating system "Sam". They'd love to add also additional fees during renting month-to-month and even after when I've been out for a month now. They charged me and my roommates $180 apiece for a "cleaning fee "when my roommates and I were on our hands and knees, scrubbing each and every surface of our apartment. The management team also doesn't take care of any safety precautions whatsoever because there has been numerous fights on the fifth floor blood shattered everywhere from time to time and all they would do is clean up the blood and then move on with their day and not even approach about what happened of those numerous fights. Hallways, parking garage, and area around the apartment. Building is absolutely disgusting. Bugs, pests and mold everywhere and I was even told by one of the maintenance guys that there's literally rust in the pipes. They also don't have proper Security because every so often you'll see a homeless person in the gym or roaming the garage or the hallways. (does not even to mention how the staircase is always smell like urine and other bodily fluids because when they do have Security, they really don't care about anything that goes on.) I'd recommend choosing a one star motel than what they call high-quality living at Canyon flats.

Living at the Canyon Flats has been a great experience. The staff are super friendly, Jackie was extremely helpful. The amenities are great and I definitely see myself living here for the next year.