The Wilde Raleigh, raleigh-nc

DO NOT LIVE HERE. THIS WAS GENUINELY ONE OF THE BIGGEST MISTAKES I HAVE EVER MADE. I signed a 12-month lease (August 15 to July 31) and paid extra for a “premium room.” What I got was an absolute dump. The room they showed us before signing looked NOTHING like the room we actually received. It felt like a bait and switch. When we moved in: * The bed was stained. * There was mold and dirt everywhere. * The AC didn’t work. * Maintenance took over a month to do anything about it, despite repeated complaints. * There was literally a dead animal rotting outside our porch, smelling horrible. The “luxury” pool? Closed for basically the entire year except for what felt like a week. They advertise amenities that you barely get to use. Maintenance and management have been some of the most frustrating people I’ve ever dealt with. They don’t seem to care until it affects their ability to move the next tenant in. For weeks, issues got ignored. But suddenly, when new residents are about to arrive, they’re in and out of my apartment nonstop trying to make everything look presentable. It’s currently 5:30 PM, I just got off work, and there are people in my apartment once again doing last-minute repairs and rushing around because new tenants are coming tomorrow. Where was this urgency when we were living here and asking for help? And now, after all of this, I’m being threatened with a cleaning charge because the common area isn’t spotless. This is after spending an entire year dealing with stained furniture, bugs, dirt, cobwebs, maintenance delays, and conditions that never should have existed in a “premium” apartment in the first place. The pictures speak for themselves: * Cobwebs everywhere. * Dead bugs and roaches. * Filthy floors. * A disgusting HVAC closet. * Stains and grime throughout the apartment. * A dead animal left to rot outside. I paid premium prices for what felt like neglected student housing. If you value your money, your time, your sanity, or basic cleanliness, stay far away from this place. 0/10. Would not renew. Would not recommend. I’d rather sleep in my car than sign another lease here.

Future residents: Listen to the reviews. This is not a good place to live. New management took over and things are already so poorly mismanaged. Do you like being tricked? Because their model apartment looks NOTHING like the apartment you will be placed in. The furnishings in the model room are all upgraded and the actual apartments look dumpy. Don’t bother paying for a furnished space because the furniture looks nothing like the model. Do you like living with roaches? Do you like your guests getting their car booted and charged hundreds of dollars because there are BARELY ANY VISITOR SPOTS? (Total cash grab by new management) I’m seeing the guys booting the cars bragging about making a commission?!?! This can’t possibly be legal. So disgusting to prey on residents like this. Do you like office management that lies and misrepresents their roommate selection process? They don’t even do background checks! This is something I asked about upfront and they assured me both parties must consent before move in. All lies. Guys you are messing up bad. If you’re going to invest so much in a student housing property then you should get your stuff together or you’ll be operating at a loss for the foreseeable future. DO NOT LIVE HERE. You’ve been warned.

I would not recommend living here. When I moved in, my apartment's AC was broken and remained broken for nearly two weeks during the middle of August. Temperatures were extremely uncomfortable, and it took far too long to resolve. Unfortunately, that was only the beginning of the issues. My apartment also had a serious roach infestation from the day I moved in. While management eventually addressed the issue, it took over a month before the problem was actually under control. No resident should have to move into an apartment already dealing with that level of pest problem. Throughout my lease, I also dealt with multiple leaks and other maintenance concerns. To be fair, the maintenance staff themselves were always helpful, professional, and did their best to assist residents. I often felt bad for them because it seemed like there were far more maintenance issues than maintenance workers available. Many of the problems I experienced felt more like a result of the property's condition and understaffing than the fault of the maintenance team. The property advertises itself as a luxury student housing community, but the reality is very different. The apartments are clearly outdated, and it seems management is only now beginning to renovate units that have been in poor condition for years. One of the main selling points was the shuttle service to campus, but it was often unreliable and seemed to be unavailable more often than it should have been. The amenities have also been disappointing. The pool has been closed for over a year and is STILL not open, even though another summer has arrived. Residents are paying close to $1,000 per month in rent while being unable to use amenities that were heavily advertised when signing a lease. There were even periods when guests were being charged for parking, creating yet another inconvenience for residents and visitors. For the amount of money students are paying, the living conditions, maintenance response times, unreliable amenities, and ongoing property issues are unacceptable. I expected a much higher standard of living based on the property's advertising, but my experience fell far short of those expectations.

I would not recommend living here. It’s cheap, but you get what you pay for. If you look at the five star reviews you’ll notice almost none of them are from people who have actually lived here. Apartments look nothing like the showroom, they are cheap, old, and constantly falling apart. The showers are impossible to clean due to the fake tile, you will have cockroaches, you will have black mold, there is little to no ventilation in the bathrooms, and the ac will frequently break. While I was here I was falsely charged on 4 occasions. I experienced persistent headaches during my stay here which I found out later was due to a carpet of black mold in the ac unit room which maintenance had ignored. Parking enforcement exists only to line the pockets of local tow companies, and they will boot your car any chance they get (if this was an issue of parking space they would tow not trap your car in the space for longer). When moving out, they also went against the lease they wrote, and charged nearly double for broken furniture than what they dictated initially. The pool was open for at most a couple weeks over the past 3 years. Its slightly more but there are much better apartment complexes right down the road such as University Suites or Campus Crossing.

I've had a wonderful experience living here and would highly recommend this community to anyone looking for a place that truly feels like home. The staff is one of the biggest reasons why. Everyone in the leasing office is friendly, approachable, and genuinely cares about the residents. One thing that really stood out to me was the sense of community they create. What impressed me most, though, was a personal experience I had with one of the leasing agents. I was having an incredibly difficult day and stopped by the office feeling overwhelmed. She noticed something was wrong and took the time to talk with me, listen, and offer words of encouragement. It wasn't part of her job, but her kindness and compassion made a real difference. Beyond that, the property is well maintained, maintenance requests are handled quickly, and the staff consistently goes above and beyond. It's rare to find a community where the team truly cares about its residents, and that's exactly what you'll find here.