Campus West at Tryon, raleigh-nc

Do not live here. You will regret every minute of that decision. Management is absolutely useless. You can literally ask them anything and they will say "it is out of our control and there is nothing we can do." Also, good luck with dealing with the towing company. The first month I was here, I got randomly towed at 3 AM with a permit in the vehicle and towing company would not release it unless I paid $150. Reached out to management about it and never received a response. And don't forget about the internet outages, stuff breaking down, and the ridiculous presence of roaches on the property. To put it simply, they don't care about their residents. Save yourself the hassle and rent somewhere else.

Students and young professionals, please read before signing a lease. I moved into Campus West through a lease takeover and was told my move‑in would be delayed two weeks for “cleaning.” When I arrived, the hallways were dark and dirty, the building has no gate, and there is no on‑site security at all. Anyone can walk directly up to the apartment doors. My unit smelled strongly of cat urine/feces, the vents were filthy, the couch was seats were digged out, the walls were chipped, and my dresser was broken. None of the promised cleaning or repairs were done. Throughout the short time living there, I submitted 17 maintenance requests, and my roommates submitted many more for the same recurring issues. The maintenance staff is kind, but repairs were often incomplete, requiring repeated visits. Pest control is infrequent, and despite keeping our unit clean, we still had roaches—likely coming from the vents. The roommate matching system also failed. I selected “small dogs only,” but was matched with someone who had a large dog. Management frequently tried to charge residents for pre‑existing damages and seems more focused on money than upkeep or resident experience. The shuttle—an advertised amenity—was out of service most of the year, yet residents still pay full price for amenities that are rarely available. You’re also a drive from many of the properties conveniences being at campus west. So driving to UV2505 to be told the shuttle doesn’t run today , leaves you left without the transportation you’re paying for. And instead coming out of pocket more paying for on campus parking. The tow company they use is another major issue. They are frequent, rude to students, and extremely inconsistent with pricing. They often make up fees on the spot and show little understanding or willingness to work with residents. It feels predatory. Office staff turnover is extremely high, and new employees often don’t know much because they’re just starting. Noise was a major issue as well. Our upstairs neighbors were extremely loud on regular weekdays, and despite years of complaints, management only issued minimal warnings. As someone with chronic migraines, this made living here very difficult. As a young woman, I did not feel safe here. There’s no gate, no security, poor lighting, and easy access for anyone to walk up to the units. Management was dismissive of safety‑related concerns. To be fair, the clubhouse, printer, and study spaces were great, and the community events were wholesome. The location next to Lake Johnson is also nice. But overall, the lack of safety, poor maintenance, unreliable amenities, predatory towing, and dismissive management make Campus West a risky choice. I would not recommend it.

The staff is super friendly and helpful! They’ve been helpful in the moving in process and respond quickly whenever I need something!

It’s been great living here. All of the employees are very nice and helpful.

After 3 years of living at this apartment I am extremely disappointed. Previously management was decent and very easy to work with but over the last year it has significantly declined. We have had insane issues with our AC not working for long periods of time for months until they finally gave us a new unit only for it to not work again. Maintenance comes quickly but there is a great lack in communication. Whenever our AC was serviced a mess was left 2 times for us to clean up. The parking lot is not well lit, there are limited visitor spots, and lots of little pests running around. It is difficult to get someone on the phone as you have to go through an entire AI generated thing first before speaking to a real human. The apartments are nice but the lack of care for residents from the apartment complex is extremely frustrating for the rate residents pay.