Timberline on the Green, pullman-wa

Property seems to be improving every year. The office staff has always been super friendly and the maintenance team is always willing to help. Brian has been doing a great job managing the property. I would recommend check this place out!

I won a lawsuit against the most recent company to manage this property. The lawsuit was for failure to provide contracted amenities, specifically furniture. And for failure to maintain habitability following a flood. This resulted in extremely dangerous mold growth that was not remediated according to my knowledge. They literally refused to even acknowledge the mold. Forcing me to hire professionals to conduct testing, and then take them to court in order to prove I was correct. I would be very cautious renting here. Your health may be at risk. Then they fought my insurance company, providing them false information in order to reduce my reimbursement. All of which failed btw. Additionally, every person I interacted with was rude and unprofessional and very willing to dig in their heels for anything. This company still refuses to pay my finalized settlement which will require me to hire collection lawyers. From front desk staff (you know who you are lmao) to property management, everyone at this place was abysmal and incompetent. There has been recent staff turnover thankfully but based on other reviews it sounds like this will never end.

Worst place Ive ever lived. There is something wrong with the electricity over there because my bill was coming out to $200-300 a month and of course this was not until later on. When I first moved in the property it was under different ownership and in the 3 years I was there they’ve changed the name and management multiple times. Whenever I’d have issues the staff at front desk would always blame it on the old management. It was the only answer they could ever come up with. Just look at the reviews…. 3 stars and that’s being generous! This place sucked living at and definitely over paid for electricity. Property maintenance was none existent. It took 3 months later to get my deposit back too and every time I called like I said, they would blame everything on old management. Save yourself a headache and find somewhere else to live.

It’s great for the price but there has been no pool for the year I have lived here available. They have the outdoor one drained and covered. The indoor one may be getting worked on now? But that means we are not allowed in the 8-8 club house and have to go to the 24/7 one which isn’t well placed for everyone. Also the property management kinda has bad history for not fixing things properly or before you move in. Be prepared to document anything and the state of the apartment before you move in I would also like to say they are pretty bad at responding you to phone calls. Not sure if they have me marked as spam with how often I have to call but now they only answer me when I use my partners phone and not my own phone

Dont let the reviews fool you. A bunch of the good reviews are because if you submit a good review and prove it, you are entered into giveaways. It is not safe here, as people have tried getting into our apartments before as well as a creepy man actually coming into our apartment and leaving when he was spotted. The maintenance takes forever to respond to issues, big or small. We moved in and there were so many damages; the walls and doors had damage on it, the floor boards were broken, cupboards had damages. Washer gave out a few months in and took them 2 months to actually do something about it. They just ghost you for months and then they pop out all happy and fix it. Took us almost 3 months to get someone to fix breaker panels. Submitted a complaint about our balcony being a safety hazard and could fall from the 3rd floor, never got back to us about it. They don’t really care about their residents, all they do is giveaways to keep you coming back.