Cougar Crest Apartments, pullman-wa

Joe is awesome! He got us into an apartment quickly and made the process very easy. Anytime we've had a maintenance issue they are quick to take care of it. Apartments are affordable and very spacious with great views of Pullman.

Decent apartments, a bit older but solid construction. Management is pretty casual, apartments aren’t clean when you move in but you also can avoid charges moving out so it works out. Solid choice but you can definitely do better, especially price wise with 2-3 roommates

The apartment themselves are fairly nice. The manager takes care of the area and the time between maintenance calls and service are pretty short. There's relatively no enforcement for parking, even though you'll be required to get a sticker; no one checks so if all the spots are filled and you're a resident then you're SOL. (Main reason for 3 stars) Nothing can be done about neighbors, but the average apartment has a party squad taking all the spots and making noise till 2am. Laundry now has a wireless feature, quarters are no longer necessary. Crimson and Grey Express both have stops by CC.

I loved this apartment! The rooms were spacious and the view from the balcony was absolutely beautiful. Management and mantainence, Trina and Joe, are amazing people. They were really easy to get ahold of and management worked with me to make breaking my lease due to Covid seamless. She understands that times are hard right now and did her best to get me the biggest refund I could get, keeping in touch with me through the whole process.

This place is decent until you have to deal with management. It took almost 2 years of consistently trying to get in touch with the manager before I was able to “settle” an issue with the money I got back for my security deposit. I should also add that the issue was never fully settled, and in the end I was gypped about $100 because the manager refused to give me a copy of the original security deposit statement. I got so fed up with the whole situation that I decided just taking the loss was better than having to deal with her any longer.