Victoria place 2, provo-ut

Apartments are decent. I was just visiting. I've heard maintenance really sucks from residents

They spent two weeks where nobody could move in because of maintainance and cleaning. I finally moved in and it looks like zero maintainance or cleaning was even done. I spent hours cleaning the apartment once I got here and am now waiting on 13+ maintainance requests to be completed, including a broken shower head, filthy cupboards, an incorrectly assembled bed frame, broken window handle and insulation, paint dripping-covered carpet that is not securely fastened to the ground or edges of the room, and uncovered door handles and ceiling fixtures. On top of that, the previous tenants were charged a full month's rent in August but had to move out by the 17th while the move-in date is August 31st. Early check-in costs an additional $75, and we will be charged for a full month's rent next August even though we will only be able to live here half the month. Then they will charge the next tenants early check-in fees for an already fully-paid month. They "provide" google fiber which means they have a Google Fiber jack in the living room that won't work with my router. I had to go pick up a router/modem from Google so that I could use the internet. The provided internet is the free Google Fiber plan. They advertise providing internet, when it's just a free plan which gives 0-5 mbps internet speeds. That's just about enough to maybe send an email after waiting a few minutes for the attachments to load and be attached. I now have to work with the 3 other roommates in the apartment (who I've never met) to pay for a $50/month internet plan so we can use what most other apartment complexes already provide. The deposit was $788 and in order to pay that and my $400+ of monthly rent I have to go in person to their office and pay in cash because they do not accept card payments. They also have a monthly fee for them handling our utility bill (not just our bill, but paying for the person to handle them). I can pay my rent online, but there is no free echeck way of paying for it like my past apartments. There is a convenience fee for paying with a card online even though I can't even pay with my card in person. I have to live in BYU approved housing while attending BYU, and Aspin Ridge management, who is over many apartment complexes, does not seem to be holding up the standards of what it means to abide by BYU’s housing standards. I'm paying twice the price for poorly managed apartments.

AC/Heating, lots of room, parking, I like living here

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