The Isles, provo-ut

Terrible management, they up the rent every year and parking passes are 80$. They throw away everything in the common areas at the end of the summer without checking with tenants, no matter how expensive the item is, even if you and all of your Roomates are returning the following year. I was gone one summer and when I returned they had thrown away hundreds of dollars worth of my stuff. Also they do monthly cleaning checks and fail you over the smallest stuff. If you do fail, they charge you 60$. Such a rip off!

I'll start with the positive. It is generally nice looking. The pool is small but well maintained, and there's a hot tub year round. The provided furniture is solid if not attractive, and the closets are a nice size. The workers are all very pleasant and helpful, and have done things like hunt down packages for me. There's a decent level of polish to the apartments, and the maintenance guys are quick and usually get it right. The convenience of its location for BYU students in unparalleled. Its 10 minutes walk to the Library, 20 to the Marriott center if you walk fast like I do. I love that about here, and that combined with having a covered parking spot is the reason I'm going to stay here for the foreseeable future. Now the negative, It really is just your typical student housing complex that tries to go for a "luxury" vibe without actually giving you any real luxuries. The novelty of granite counter tops and a stainless steel refrigerators wears off when you see the stained carpet and realize the bathroom door doesn't shut properly. The small bedrooms don't help much in that regard. Also I don't remember ever being constantly harassed by monthly cleaning checks when staying at a luxury hotel. There was even one smack dab in the middle of finals week, which felt extremely inconsiderate for those not moving out. Another sore spot is parking. Not being guaranteed a spot is annoying but not unheard of. The cost of said parking lot is obnoxious however, at $45 on top of an already steep $470 rent. Then comes the nickels and dimes. 12 dollars a month for internet, 15-20 for gas 10 for electricity, lose a key? that's $10. Etc Etc ad nauseam. Its typical for Provo, but still leaves a bad taste in your mouth. The final annoyance is the office hours. If you want to pick up a package, or talk to a real human being about anything they are only open between 3 and 6 on weekdays. Moving in on a Saturday like I did? Well they don't work weekends, not even the Saturday before the semester starts. Now I'm not talking about the ward at all, as The Isles has nothing to do with that. The ward is great if you are an extrovert looking to meet people, as with most wards. All in all, its just kinda meh. Beige. Unremarkable. A place to live while at school, but not a place in which I'd like to hang around much longer after. Edit: Pictures below are how the building usually looks. Don't trust the pretty stock photos

Mostly reviewing because someone else with my name gave a one star review, despite seemingly never lived here. Honestly though, The Isles is a solid choice for student housing. Our ward is awesome, and really social which is super nice, so if you like talking to and meeting people or doing stuff over the weekends I would definitely recommend it. For the apartment itself, while it isn’t what I would call “luxury,” it’s great compared to a number of other college apartments I’ve lived in, so I am more than happy finishing school here. If you are expecting something incredible, I’d recommend lowering your expectations for college and student housing in general, but this place is solid by comparison and overall, it’s absolutely worth it.

I do not recommend living here. The Isles looks fun from the outside but when you live here it is not social. No one shows up to ward activities and everyone keeps to themselves. The management is very rude and they find every excuse to take more money from you. Worst place I've lived. Only positives is it close to BYU and I had good roommates, nothing else.

I have lived at the Isles for 3 years and have thoroughly enjoyed my experience - I will be living here next year as well. The management is extremely friendly, helpful, and responsive. The rooms are high quality and this year they kept the hot tub open all winter! From a social aspect I can't think of a better place to be - everyone is kind and very friendly.