Fleur De Lis Apartments, provo-ut

Josue did a great job with all of our maintenance requests. He came to our apartment for just one request but then we asked him to fix a few more things. He did them all really well and quick. He was super nice and friendly.

My daughter did not love living here. Cleaning checks did not happen often (1 in 8 months of time) and so certain roommates let things go. When it was time to move out, the cleaning of main spaces of the apartment was not divided up among roommates. Consequently it fell of those who moved out last. It was a terrible experience! Management of this property is not their first priority and therefore not great. Also the HVAC system was not efficient which meant it was either too hot or too cold. Overall, I would not select this apartment.

I absolutely love living here. The maintenance technician was incredibly professional, friendly, and efficient. Josue responded quickly to my request and took the time to clearly explain what the issue was and how he was fixing it. Everything was resolved much faster than I expected, and he made sure everything was working perfectly before leaving. It’s such a relief to have someone reliable and respectful handling maintenance needs. I really appreciate the attention to detail and the care he showed. Definitely a five-star experience!

Best housing I have lived in! Management and maintenance are awesome! I put in a request for maintenance and Josue Giminez was there first thing in the morning fixing it in a few minutes. Great customer service!

Edited review: moved out of Fleur de Lis and can confidently say that this is one of the better places to live in Provo. So many other housing places take advantage of students and while it isn’t cheap, the apartments are nice (full sized bed, shared bathroom with two sinks and with one other tenant, TV in living room, parking underground is a HUGE plus (along with ample street parking), and management was understanding of issues and resolved them quickly. They did charge for cleaning when I moved out and didn’t explain why, seems like a standard practice of most complexes though. Maintenance review: Josue is the best! Super fast maintenance with everything we need, a lot fast than other apartment complexes. Makes live here a lot better for sure