CollegePlace Woodland, provo-ut

I strongly recommend thinking twice before living at CollegePlace Woodland. The amenities are poorly maintained, but that wasn’t even the worst part of my experience. The move-out process was by far the most frustrating part. I deep-cleaned the apartment before leaving, yet I was still charged $225 for cleaning and carpet-related cleaning alone. My total move-out charges came to $437.82. They kept my entire $350 security deposit and still claimed I owed another $87.82. The most ridiculous charge, in my opinion, was $140.32 for “keys turned in late.” My lease ended on August 11, and I returned my keys on August 11 around 3 PM. I was told they were supposed to be returned before 11 AM, but after reviewing my lease, I couldn’t find that 11 AM deadline anywhere. I was also charged for things that appeared to me to be normal wear and tear. After seeing all these charges, it genuinely felt like they were looking for every possible reason to keep my deposit rather than fairly evaluating the condition of the apartment. Security was another major disappointment. My brand-new bike was stolen after I had owned it for only about two months. The way move-outs and security deposits are handled here seriously needs more scrutiny. Students are looking for a safe and affordable place to live while getting an education. They shouldn’t leave feeling like they were taken advantage of financially. If you still decide to live here, DOCUMENT EVERYTHING. Take pictures and videos before moving in and before moving out, save every email, read every line of your lease, and get written proof of when you return your keys. After my experience, I would never live here again, and I cannot recommend CollegePlace Woodland to other students.

They advertise that they have a gym, but they don’t. At least not at collegeplace woodland. They have one a mile away at collegeplace Provo. Don’t expect having a gym. If management reads this please change your website to make it very clear that you do not have a gym at this location

I am completely disappointed. For 6 months my dryer has not worked and has been framed as a user error. I moved in to black mold. Management has a team of 2 and will not hire more to keep up with the work necessary to keep things clean and fixed. For it being one of the most expensive places with the worst living experiences I would recommend to no one.

Less than 1 star. Half the kitchen was full of expired food accumulated by years of tenants. In my room and bathroom it was obvious that nothing was ever cleaned. The carpet around the whole apt had a film of dust/lint all over. When I called to complain they just said "I know that must be difficult." I asked them directly to send someone to clean it and they said they would, but no one ever came. The parking garage is less safe than street parking. Management gave my roommate's parking spot to someone else halfway through their lease. The slope to get in the parking garage is steep and management never refilled the ice-melt/salt buckets. When I called and asked, they said they'd send someone to "fix it" then the buckets disappeared all together. The bathroom of my apt was disformed from water damage too. There was a constant rattling in the walls. One night our doorbell began going off constantly, so we turned off the breaker and submitted high priority requests. The breaker that controlled the doorbell also turned off the power in the bedrooms. It took more than a week before someone came to fix it. Genuinely, this place is mismanaged and the management showed me no desire to help.

1 star is pretty dang accurate. Living conditions are fine, but not worth the price. But management is AWFUL. They will penny, nickel and dime you. Deceptive charges, impossible to get a hold of on the phone, and overall awful communication, transparency and commitment to their word. Be careful what you sign up for on the lease. Would not recommend.