Union @ Roosevelt, phoenix-az

The staff is always friendly, professional, and willing to help whenever needed. One thing I particularly appreciate is how quickly maintenance requests are handled. Whenever assistance is needed in the apartment, repairs are completed promptly and efficiently. Additionally, the common areas are exceptionally clean and well maintained, which makes the property feel welcoming and comfortable.

I recently moved here from out of state and had a great experience. Takara, the property manager, has been so helpful, responsive, and kind throughout the entire process. She made everything easy and stress-free. The community is clean, well-maintained, and I’m really happy living here!

I recently moved out of this apartment complex, and my experience with management was consistently disappointing. Communication was almost nonexistent, and it often felt like they had little interest in supporting or even acknowledging their tenants. The biggest issue came after move‑out. They deducted $61 from my deposit for damaged blinds, even though their own move‑out checklist clearly stated $2 per blind. We had 9 broken blinds, which should have totaled $18, not $61. I emailed management three separate times asking for clarification, and they never responded. It’s frustrating to deal with a team that is this careless and unaccountable. Tenants deserve transparency and basic communication, and unfortunately, this property failed on both fronts.

Takara was awesome! That was the leasing agent that assisted me with a showing, she showed me 3 amazing units that Union@Roosevelt had to offer. Some one please give her a raise, she was very social and kind. Made the apartment tour process a lot easier.

I absolutely love living at Union at Roosevelt 2! The best part is that everything is brand new, which makes such a difference. The modern finishes, beautiful flooring, and stainless steel appliances truly give it a luxury feel. I’ve lived in the Roosevelt Row area for the last 4 years and really wanted to stay in this neighborhood, so finding this place felt perfect. I first came around December 2025, and Takara was so sweet and kind—she took the time to show me three different models in phase two and helped me narrow down the best option for me. She was professional, attentive, and genuinely cared about helping me find the right fit. I officially moved in on January 31, 2026 (woot woot!), and I’ve been happy ever since. I also like to wait a few months before leaving a review so I can give an honest, unbiased experience—and this one is truly well-deserved. The guest house is stunning and wow so spacious and perfect for gatherings or relaxing or study!! One of my favorite things about living here is the community. The neighbors are incredibly kind, welcoming, and family oriented, which makes it feel like home. The location couldn’t be better! You’re just steps away from the light rail, shopping, restaurants, and even Chase Field for games and events. It’s the perfect balance of being in a lively area while still coming home to a peaceful, quiet sanctuary. The amenities are top-tier. I absolutely love the gym—it has all the equipment you need, and even a bathroom conveniently right around the corner. There’s also a separate study room, with a printer!! Hello!!! Buahahah which is perfect for students or business owners who need a quiet space to focus and get work done. It truly has everything you could ask for. The pool even has a Hoyer lift, which is amazing and so thoughtful. Honestly, it feels like living in a 10-star hotel with everything available to you. Maintenance is outstanding and quick, efficient, and always resolves any issues the same day. The management team is just as incredible. Takara is my favorite!!!! she’s so sweet, kind, and down to earth. There’s also a wonderful Spanish lady too who is also my favorite on the team who works so hard and keeps everything spotless. Even the elevator is always clean and smells great! Trust me that matters a lot! This is truly the best apartment and management team ever!!!! I’m so grateful to call this place home!