College Vue Apartments Pensacola, pensacola-fl

The only reason I’m giving this place 2 stars is because for as far as it comes trying to find a place to live that’s affordable is HARD, and this place is better off than many. That being said, it’s better off but NOWHERE around here is like a reasonable living condition for the price. Let me begin with moving in, the do NOT clean up from the prior tenant, I’m allergic to cats and not only was the previous tenant a cat owner, but the place clearly had never been cleaned. I took so many photos of how just gross it was, I’d vacuum a foot stretch and my entire vacuum would be full and I am genuinely not exaggerating. There was existing damages, the vents for the apartment absolutely caked in debris and dust, everything just genuinely disgusting to move into let alone if the charge me a “moving out cleaning fee” I will refuse to pay that knowing they DONT DO ANYTHING. My room also had side paneling to the sink ripped off and missing an entire drawer when I moved in. TLDR, they don’t check anything between tenants they just sell out the place and say good luck! And sure the staff are nice, but that’s their job. And look it’s not the desks staffs fault, most are not that much older than me it’s a job for them, I’m sure they are well aware that nothing gets done but what can they do. However, anytime I’ve gone in with a problem at the beginning especially with how disgusting it was, it’s just a oh well send maintenance or whatever, but that’s the other problem that they do lazy jobs at stuff heck I just tried getting the ac in my room fixed and I can tell all they did was attempt to open the ALREADY open vent, let alone I have a white comforter and can tell they stepped all over my bed and then also left the dust on my white bedding that now have grey smudges on them. People can be nice but it doesn’t mean they’re actually up keeping the place, so to anyone, don’t expect to move into anything nice here unless you’re lucky enough the person before you was super clean, don’t expect to have some sort of bug free, problem free apartment. It is nice to have your own room and walk in closest but that’s about it, and heck shouldn’t that be the minimum? for the price you pay to live it sucks that this is the standard that everywhere can get away with because you can’t find cheaper without the same or worse problems. If you’re on a budget, this isn’t the worst place to live just please be warned if I knew how much money of my OWN I’d have to spend to debug the place, clean the place, and everything associated I genuinely would cry because I did when all this happened because it’s stressful to be in college and move into a broken dirty apartment and bug infested place.

College vue has the most amazing people working in the front office. I consider them some of the greatest people on earth. If you are thinking about moving here, do it. The pool itself makes this experience worth while.

Extreme lack of proper organization and leadership in the management of this community. I had multiple issues that involved the lack of management of other tenants, parking, maintenance upkeep, and move-out charges. The property utilizes "visitor" and "resident" parking, which makes it nearly impossible to adhere to when there are parties every week like clockwork on Thursday nights and on the weekends. Visitors are only able to park in designated "visitor" parking even when residents are parking in those spots, making it impossible for visitors to park properly. The pool and house parties every week also make it nearly impossible to find a spot in the "resident" designated areas as well. Cars are towed basically every week for everyone parking in the wrong spots. The influx and rowdiness of unnecessary guests needs to be better controlled by the management in order to make the standard of living reasonable for everyone. Maintenance of the property lacks severely. When I moved in there were things stuck to and taped to the ceiling left by the previous tenant that were never removed by the inspectors, and cleanliness was poor. My closet light was out, and blinds were dry-rotted as well. Upon basic usage one time, one of the pieces on my blinds snapped. One of my roommates' blinds were not able to be used at all upon move-in, and submitted a maintenance request. She was told she would have to pay to have them replaced even though she did not cause it. Upon move-out, I had a list of charges and properly submitted a dispute and was not able to complete the process until almost 2 months later, which is simply due to the lack of organization and care taken with the process. Charges were reflected incorrectly and not kept up with throughout my process. Very little was done to go through my dispute effectively. I was able to get two of my charges dropped after going into the office multiple times, calling the management company with no answer, and an email to management with no response. I was not provided with an inspection form or images to begin with like I was supposed to, and had to talk to someone face-to-face to get this. I am glad to be moved out of College Vue and wish I did not have to endure such a poor experience. I do not recommend for anyone who has relatively basic expectations and wants a property that makes their living experience pleasant.

If you move into this apartment complex just prepare yourself for hours of cleaning when you go to move in, refusal of the maintenance staff to repaint walls because they are “too busy” hand your daughter a bucket of paint and brush and say paint it yourself and then when you move out they charge you $255 for painters to come in to repaint. Cherry on top is my daughter is back this weekend visiting her roommate and her old room looks the same paint color as when she moved out and she has timestamped pictures to prove it. After trying to dispute they say they will lessen the charges to $150. They can expect to get a letter from our attorney after my daughter was threatened with collections. Pretty bad business practice to prey on college kids. Stay far away from this place.

My friend and I came here to ask for a tour and the front desk, Tim and Jay, were really helpful to us. They walked us through on how to do the applications, the leasing, etc. and I really appreciate it as it is my first time doing this. The units are fully furnished and they have good amenities. I’m looking forward to move here.