The Verge - Oxford, oxford-oh

The most bang for your buck in Oxford! So close to campus, affordable, great maintenance, and helpful staff. Communication with staff over the phone is tricky, they are better about emailing. They have bike storage below the stairs in each breezeway which has been really convenient. You'll need to call maintenance often but they show up within 12-24 hours of your request and solve the issue quickly and are super pleasant. Would recommend this complex to anyone!

Overall, I had a decent experience living at The Verge. I renewed my lease and lived here for two years. The apartments come fully furnished, the appliances are newer, I had a private bathroom, a large closet, and locking bedroom doors. The proximity to campus was also extremely convenient. However, the move-out process significantly damaged my positive opinion of the complex. The subleasing process was very misleading. They advertise it as simple, but residents are entirely responsible for finding their own sub-leaser. Even after I personally found someone to fully take over my lease, I was still charged $500 to terminate it despite the complex not losing any money (immediate sublease takeover). Move-out charges were another frustrating issue. The documentation was confusing and inconsistent, and I was charged for things like minor drywall damage from a command strip and repainting over small spackled nail holes. Even if these charges technically align with the lease agreement, the fees themselves still felt unreasonable for the level of damage being claimed. Also another unexpected fee is that residents are required to pay an additional $15 monthly renter’s insurance fee through them on top of rent and other costs. Other issues throughout my time there included smelling weed despite the complex having a no-smoking policy, poor and unsafe snow removal and what felt like constant emails about people entering the apartment for one reason or another. While management obviously has the right to access the property, the frequency of these notices became frustrating and invasive over time. I have said everything I wanted to say in this review, and I do not wish to discuss these issues with management further.

Had a small issue with an insurance change. Called the Verge concerning the issue and spoke with Kameron, Resident Services Manager. He was patient, helped walk me through what to do, even sent an email to help guide me. I completed that process and my issue was resolved. Kameron even followed up with me to let me know it had been resolved and to see if I needed any further help. Great customer service. Thank you Kameron and the Verge.

Wow. The Verge has blown away all of my expectations for an off-campus apartment. GREAT location close to campus, BEAUTIFUL interior spaces, and AMAZING office and maintenance staff. I have had an unforgettable experience here so far both living and working here, so I would highly recommend living life on The Verge and calling this place home for as long as you possibly can!

The worst apartment complex in Oxford. Rates went up, apartments are NOT cleaned before move in, maintenance is constantly coming in and out, areas are small, parking lot is always packed even if you pay for a spot, they are slow to plow snow, not to mention the management is less than disgraceful. Do NOT live here no matter what.