Oxford West Apartments, oxford-oh

⭐ 1/5 Stars — Extremely Concerning Management and Living Conditions I was considering Oxford West Apartments as a potential place to live, but after looking into the property and hearing about the experiences of current residents, I can confidently say I will be looking elsewhere. The number of reported issues with this complex is genuinely concerning. Residents have described ongoing pest infestations, suspected mold caused by inadequate ventilation, repeated flooding, broken appliances, and maintenance requests that have gone unanswered for extended periods. One resident even reported waiting several days for management to address significant flooding in their apartment. What concerns me just as much as the living conditions is the apparent lack of accountability from management. I’ve heard reports of questionable electricity billing practices, difficulty obtaining itemized utility statements, unexpected fees, restrictive parking policies, and even threatened eviction over a payment delay allegedly caused by the property’s own payment system. It’s difficult to understand how a property can continue increasing rent and introducing additional charges while residents are reportedly struggling to get basic maintenance and habitability concerns addressed. As a prospective tenant, I expect a management company to prioritize the safety, comfort, and well-being of its residents. Instead, everything I’ve learned about Oxford West raises serious concerns about transparency, professionalism, and the overall treatment of tenants. If this is how established residents are being treated, I have absolutely no interest in finding out how management would treat me after signing a lease. I would strongly encourage anyone considering Oxford West Apartments to do their research, speak with current residents, and carefully review every fee and lease provision before making a commitment. Based on what I’ve learned, I will be taking my business elsewhere. There are simply too many red flags to overlook.

During my time there, there have been: 🪳 Cockroaches in the building 🐀 Animals in the walls 🌊 Flooded kitchen from busted pipes upstairs The buildings are teardowns. I lived a few years (only because it was cheap, now not so much lol), and an entire building across from me has sat empty and abandoned the entire time. They also “inspect” your apartment about once a quarter, like it’s a baby dorm room. Stay away, this place is disgusting. The staff are deer in the headlights—you’ll get better information talking to a Walmart greeter. They stay in the leasing office all day while the whole complex around them is rotting away and falling apart. They’re only nice when they’re trying to hit quotas. Maintenance is super sketchy and doesn’t fix anything. I moved in with a leaking, unusable toilet, holes in my walls and doors, and the whole apartment completely uncleaned. Nasty spotting on the walls. **** They are still holding my security deposit AND charged me for some of those same preexisting conditions despite me providing documentation. I even had to submit my evidence AGAIN to new management because, apparently, maintaining historical tenant records isn’t their thing I guess. When I went to the leasing office for an update on the disputed charges, I was largely ignored and told—with an impressive amount of smugness when they didn’t even attempt to check or verify, that they couldn’t give me anything in writing and that “corporate” was handling “it.” What is “it”? Great question. Weeks later, I still don’t even have written confirmation that my dispute is actually being processed. **** I paid my rent, caused no problems, and was a completely ordinary tenant. This isn’t some complicated edge case. They simply appear incapable of handling basic property management. I’ve had plenty of neighbors complain about unresolved maintenance problems too. Current tenants should know that the City of Oxford has a Code Enforcement Department and accepts property-maintenance complaints both by phone and online. Document your issues. And if you’re considering living here, I strongly encourage you to look up the company managing Oxford West, Coastal Ridge Real Estate, and read what other tenants have to say for yourself. There are plenty of better options around Oxford, keep looking~

Would rate between 3.5-4 overall. The property is aging and the common areas in the buildings (aside from leasing office/gym) could do with some care. Recent management change and new lease did also come with a noticeable price hike compared to what I had for the previous 3 years. Having said that, maintenance has always been very prompt and responsive, and leasing office staff have always been very helpful. There have also been more community engagement events and activities too which is much appreciated.

I visited a friend at Oxford West Apartments to see what the apartments were like, and the condition of his unit left a poor impression. I noticed bugs and what appeared to be mold or dark staining on the bathroom ceiling and in the laundry area. Seeing those conditions raised concerns for me about maintenance and moisture problems. During my visit, my friend also explained that guest vehicles are now limited to three days per month, with towing possible beyond that limit, and that residents must pay additional parking fees. As a visitor, those restrictions would make coming over difficult. He also shared concerns about electricity bills approaching $200 per month and said he has been unable to obtain itemized documentation explaining the charges. I cannot independently verify his billing situation, but the lack of clarity he described adds to my concerns. Based on what I saw during my visit and what he shared, I would be hesitant to rent here. I would want the visible maintenance issues addressed and clear written explanations of parking rules and utility charges before considering a lease.

I had a friend who lived in these apartments a few years ago and the renovations I've seen recently are very nice! It has great curb appeal and is very clean outside also. If I worked towards oxford I would definitely look into moving into one of their apartments.