Level 27, oxford-oh

I've only lived here for about a month, but my experience has been great so far! The staff is very kind, helpful, and on top of it! I've had a few minor issues (see below), but as soon as I let the staff know, they were quick to resolve them! During my first couple of weeks, I noticed my key wasn't working for the clubhouse, but as soon as I let the front office know, Demar gave me a new key that worked right away! I've also had a great experience with the maintenance here! I had an A/C issue on move-in day, but it was fixed that same day, and it's been working great ever since. More recently, I had an issue with my water heater, and like 15 minutes after I had reported it, Emily came in and spent her whole morning fixing not only my water, but she also noticed my air filter needed to be changed and went out of her way to change that as well. She is so friendly and such a pleasure to work with! She was walking me through what she was doing and made me feel very informed and aware of what the root issue was during the process. I truly appreciate how intentional, caring, and efficient the staff is here! It is so reassuring to know that if I ever have an issue, there is an amazing team behind me that I can confidently count on! :)

Lived there for two years while attending Miami University. Had them come into the apartment while I was sleeping and slamming on my room door which woke me up while yelling the word “management” at the top of their lungs (quite literally). No emails or texts were received, my roommate was also home and also woken up by this. Lived the rest of my time there in fear of this happening again. They didn’t do anything in the apartment either?? Just smiled like nothing happened and left. (???) Charged me ~$100 for “bathroom vinyl” after moving out. It was in a normal state (see pictures) practically same condition from when I started living there. The individual washer and dryer per each apartment makes living here tempting, but the respect from management is non-existent. Shame…

This place changed management three times in the three years I lived there. Each time it got worse. They will make up rules to charge you random fees whenever they feel like it. The front office practices a “rules for thee but not me” approach. I watch members of the front office commit lease violations, nothing ever happens. The maintenance also refused to replace our dishwasher even when it was nonfunctional.

I’ve been living here for a few months now, and my experience has been exceptional. The property management team is wonderful—courteous, professional, and genuinely pleasant. I’m always warmly welcomed when I stop by for packages, snacks, or a cup of coffee. Even in the short time I’ve been here, I’ve noticed many improvements throughout the community, and it’s clear they have more upgrades planned. I’ve only had a couple of maintenance requests, and both were handled promptly. My disposal and a light switch needed replacing, and the maintenance team took care of everything the very next day. The maintenance manager is extremely knowledgeable, polite, and truly cares about the residents. Some older reviews mentioned issues with the shuttle, but that has since been fully resolved. I also believe that many past maintenance concerns were likely due to problems not being reported promptly or residents neglecting basic upkeep. The apartments are surprisingly quiet, the grounds are well-lit and feel very safe, and the amenities are excellent—better than what most complexes offer. I would absolutely feel comfortable having my child, parent, or grandparent live here. Overall, this is a fantastic place to live, and I couldn’t recommend it more highly.

**Level 27 Apartments Review** I’ve been living at Level 27 Apartments for several months now, and I couldn’t be happier with my experience. From the moment I toured the property, the office staff made me feel welcome and valued. They are always friendly, professional, and quick to respond to any questions or requests. Whether it’s helping with lease paperwork or recommending local spots, their dedication truly sets the tone for a positive community atmosphere. The amenities at Level 27 are outstanding. The fitness center is modern and well-equipped, making it easy to stick to my workout routine. The pool area is beautifully maintained and perfect for relaxing on weekends. There’s also a spacious lounge and co-working space that’s ideal for remote work or socializing with neighbors. Every detail—from the secure package lockers to the pet-friendly features—shows how much thought has gone into resident comfort and convenience. One of the biggest highlights for me was the maintenance team. When I had a minor issue in my apartment, they responded incredibly quickly and resolved everything efficiently. They were courteous, knowledgeable, and made sure I was satisfied before leaving. It’s clear that the staff takes pride in keeping the property in top condition. Overall, Level 27 Apartments offers an exceptional living experience thanks to its attentive office workers, fantastic amenities, and reliable maintenance team. I highly recommend it to anyone looking for a comfortable and enjoyable place to call home!