Lark Oxford, oxford-ms

My experience with The Lark was extremely disappointing, and I believe it is important for prospective residents to be aware of what occurred during my tenancy. My experience began when I signed the necessary documents, paid a $200 administrative fee, and entered into a lease agreement. Approximately one month later, I was contacted by management and informed that my lease had been “sold” to another resident because the property had not anticipated the number of residents re-leasing. This left me scrambling to find alternative housing after I had already committed to and planned around the lease I signed. When I contacted management regarding the situation, the proposed alternative was a substantially more expensive unit, quoted at $999 per month compared with the $550 per month I had originally agreed to pay. I also experienced repeated problems with the HVAC system throughout my tenancy. I notified management each time the system failed, and the HVAC was inspected twice but was never properly repaired. The issue became particularly serious during the winter months, when the heating system also failed. The heating failure began in November 2025 and continued into January 2026, during a period of exceptionally cold weather in Oxford, Mississippi. The temperature inside the unit would frequently fall to approximately 50 degrees. Management ultimately provided two space heaters, but it took approximately two weeks from my initial complaint for those heaters to be provided. The underlying HVAC issue was not addressed through maintenance until January. After moving out, I paid the applicable move-out charges, including damages and cleaning fees (around $250). Approximately a month and a half after moving out, I was subsequently assessed an additional $46.88 cleaning charge for alleged carpet “wear and tear.” I disputed this charge because I had already paid the required damages and cleaning fees. Management rejected my dispute and informed me that there was nothing they could do to remove the charge. I found it particularly concerning that an additional cleaning-related charge was assessed well after my move-out despite the fees I had already paid. I also found the property’s pricing structure difficult to understand and frustrating as a resident. Rent varied substantially depending on the number of roommates in a unit, with the per-person cost increasing significantly as the number of occupants decreased. Overall, my experience with The Lark involved significant issues with the handling of my lease, prolonged HVAC and heating problems, and additional charges after move-out that I was unable to successfully dispute. I am sharing this experience so that prospective residents can make informed decisions and so that management has an opportunity to address these concerns.

This place is extremely poorly ran. We were told that we would possibly get to move in early, but they never followed through with that request. It’s impossible to reach a live person at the office. Tried calling the parent company, Scion out of Chicago, again, impossible to get a live person. Finally got email to move in and a few days later got another email moving us to another apartment. We go to move in and there is mold everywhere, water damage, broken doors, and the apartment is filthy. We contact the management office at the property requesting to be released from the lease and were told that for $500 per tenant we could get out of our lease! What?????? We paid our first month’s rent and haven’t even lived there yet! They claimed that the repairs were fixable so they weren’t letting us out of our lease. After calling an attorney and threatening legal action were we finally let our of our lease, offered $200 refund per tenant and moved to the Archive. DO NOT SIGN WITH THE LARK!!!!!!!!!

This is the worst place I have lived in. Overpriced, the common areas are always dirty, completely filled with filth. In the standard 4 bedroom apartment, there is no table to actually sit and work, the chairs are awful, nothing in the room is comfortable. My apartment had no safety measures: anyone could go in it even after we reported this. The gym is poor, 20% broken, the sauna has not been cleaned in ages, the studying rooms are right near alarms that set off every 5 minutes. And worst of all is getting in touch with the staff - through email it's impossible. Furthermore, when you are moving out, they say they go with you to do a tour of the room to make sure everything is clean - and when you ask them to do so, they say they don't do these said inspections with you. Complete gaslight and I will make sure that the least amount of people have to go through the same thing that I had to go through

Select another option in Oxford to live. Heed the advice of others that gave one star, they are accurate. What is ironic is that the Lark will write a response saying to call them and provides a phone number but they will NEVER answer or return a call. Lots of options besides this place which is terribly managed.

I moved in as a student in August 2025, and living here has been one of the worst housing experiences I have ever had. From the start, management was negligent, unresponsive, and more concerned with appearances than actually fixing problems. After moving in, I submitted multiple maintenance requests that were either ignored or falsely marked as completed. In September, I filed a request for broken bedroom blinds. The automated system claimed the issue was resolved, but no one ever fixed it. I also submitted requests about lights in both the bedroom and bathroom, and those were never taken care of either. In October, I was fined $500 and was not given a reason why, and when I asked they told me they sent me a letter explaining however I never received said letter. When you ask for copies of incident reports, they refuse to act courteously. Around that same time, I also complained about the amenities residents are forced to pay for, such as the pool area and hot tubs, which were never operational in either the main area or the area behind Building 6. Charging tenants for amenities that do not even work is completely unacceptable. Management is awful. I dealt with property damage worth beyond $1,000 that was never fully addressed by Star James, and instead of taking responsibility or handling issues professionally, the property repeatedly escalated situations unnecessarily. The police were called on me multiple times over nothing but assumptions, and those assumptions were later proven false. That kind of treatment is not only unprofessional, it is disturbing and combative The towing situation is another major red flag. This property works with Bandit Towing, a company with a terrible reputation, and residents have had cars towed from spaces they were told or led to believe were protected. That alone should make people think twice before signing here. On a side note- I had once requested information for guest parking and was told the area where I could have my guests park, within hours my guest’s car had been towed from a spot a representative at the front desk of The Lark had instructed me they could park in. After finding out, I had gone to speak with management and they then told me “There’s nothing we can do about it but we are gonna call bandit and tell them to stop towing from that area now” but offered me no assistance with recovering my guests vehicle. What makes this place even worse is how fake and performative management is. They seem perfectly happy to hide behind ChatGPT or their automated assistant, Liam, to sound polished and helpful to the public, while real tenant concerns go ignored. They care far more about optics than actually doing their jobs. This place is a disaster. The management is dishonest, the maintenance is unreliable, the amenities are a joke, and the entire experience has been stressful, frustrating, and infuriating. Living here opens the door to constant problems, unnecessary fines, and treatment no tenant should have to deal with. I would strongly warn anyone, especially students, to stay far away from this property.