Tivoli Apartments of Orlando, oviedo-fl

I lived here for three years, so I had the displeasure of watching this complex dip in terms of quality. When I moved in, the rent was fairly priced, the apartment was in decent shape, and the proximity to UCF was great. But they raised the rent 11% in just the first two years and started charging more per person to live in a 4x4 than a 3x3 (what?), and I experienced several horrible situations. To expand, my roommates and I experienced more than one roach infestation and a severe ant infestation. During one of these nightmares, the apartment complex refused to do anything for a month, alleging that they were “in the middle of switching pest control providers.” So you leave your tenants to live with roaches for a month? During the ant infestation, the lady at the front office was extremely dismissive and rude. In fact, throughout my time here, that same person always had a crazy attitude and was unapologetically apathetic when discussing people’s homes. I always tried to approach her as kindly as possible, but she would treat me awfully. Something that drove me crazy about living here was the never ending entering of our apartment, always at the very start of the morning. It felt like every single week, we were getting a flyer about fire alarm testing, inspections, replacing xyz, and on and on. They always banged on the door several times before barging in, ensuring they woke everyone up in the process. Some more complaints: threatening of fines for residents just reacting to problems they haven’t solved (trash piling up due to the trash compactor being broken), sending out outdated info during move-out process about electricity disconnecting and postal forwarding then refusing to help, maintenance just giving up on broken stove or canceling requests arbitrarily, and really shoddy jobs throughout the apartment like spray painting over rust and mold. They used to sell out of all available units by the end of spring, but this year they’ve been really struggling to do so, and I think that says a lot. I will say that we did get most of our security deposit back. Some of the charges seemed a bit questionable, and it didn’t make sense that they charged for carpet cleaning when that was always free while we lived there, but I don’t feel like we were completely shorted. Keep in mind though that I cleaned our unit much more thoroughly than most would.

The location to UCF is great. The maintenance staff is very nice and responds very quickly to requests. It is lower priced compared to nearby apartments. Parking situation is great. However the appliances and building is old. Our dishwasher was very old and did not work for all 3 years I was there. Rent increases every year (~$40/month per person) despite being existing residents resigning. Trash compactor often broken and trash piles spilling out into the apartment street. Fined for putting up decorative lights on the balcony.

This place is a MESS. Prospective tenants, beware. I lived at Tivoli Oviedo for three years, from 2023 to 2026, and my experience with management was genuinely awful. The only consistently positive part of my experience was the maintenance team. Edgar and Manny were absolute gems, always proactive and helpful. Unfortunately, I cannot say the same about management, whose approach I frequently found passive-aggressive, dismissive, and unnecessarily confrontational. Throughout my tenancy, I repeatedly had to escalate unresolved issues to the parent management company to get meaningful responses. THE ROACH PROBLEM WAS HORRIBLE. We repeatedly encountered roaches and requested pest control services. Most units are old and worn down with roaches just hanging out in the hallways. Eventually, management required us to undergo a fumigation process that came with a $175 charge. We received less than a week’s notice to clear out our belongings and arrange alternative accommodations for our cats. Management specified the dates, which fell on weekdays, and informed us that failing to comply could result in additional charges. When we requested written documentation explaining why this fumigation was necessary, we did not receive it until I escalated the matter to Emmer Management, the parent company. Even then, the explanation consisted of a generic handwritten note stating that pest activity had been observed. Of course pest activity had been observed. We had been dealing with roaches repeatedly! After we went through the trouble of clearing the apartment and making arrangements for our cats, management informed us that pest control could not attend on the scheduled day and that we would have to make arrangements for another day. I found management’s communication throughout this process rude, inflexible, and completely lacking in consideration for tenants. THE TRASH DISPOSAL AREA WAS ANOTHER NIGHTMARE. During my tenancy, the ramp leading to the trash area was frequently wet and slippery, and I repeatedly observed roaches around it. The trash facilities were also unavailable on numerous occasions, leaving residents with limited disposal options and trash accumulating around the area. Yes, the property is close to campus, has a shuttle, and offers relatively affordable rent compared with some nearby apartments. BUT IN MY EXPERIENCE, IT WAS ABSOLUTELY NOT WORTH IT. The recurring pest issues, inconvenient facilities, and especially the way management handled tenant concerns made living here an unnecessarily frustrating experience. The equipment at their gym was also almost always faulty with something or the other being out of service for weeks on end. I genuinely believe this property could be much better under different management. As a former tenant who lived here for three years, my advice to prospective renters is simple: PLEASE CONSIDER OTHER OPTIONS BEFORE SIGNING A LEASE HERE. I would not recommend this property based on my experience.

Door have no sound proofing at all. All the noice passes straight through. For the rent you pay, you only get a house with leaky doors. You need pay extra for soundproofing. It should be called "Tivoli" appartments. It should be called "That's not something we provide" appartments. Coz that's the only thing they say when you call them. Edit1: Responding to reply below. What the #*#* are you talking about? We have picked out keys and been living at the place for more than a two weeks now. (Not everyone needs to come to pickup the keys. If one of us does everyone can enter the house) And since you are pretending to not know what I'm talking about, check the call recording from Monday 10:45 am. And speaking of picking up keys, Allyson at the counter last week told me you guys only provide one key and we would have to pay extra for extra keys. Signing 3 ppl on lease and providing only 1 key is super convenient!!! And then pretending we never picked up keys. Good game! Edit2: week 3 of stayin at Tivoli. There are no cctv cameras here. No security at the apartments. My package was stolen within 4 hours of delivery from door steps. lease office says, "there's nothing we can do about it".

The trash compactor has been busted for over a month now. I feel bad for the maintenance guys who have to deal with the piles of trash. Roaches! You will have them. Notice all the reviews that came in 2-3 weeks ago? They sent out an email to residents for a chance to get 100 bucks if you leave a review. They allow residents to sleep multiple people per bedroom. The walls are thin. The UCF bus route goes through the complex. This may be nice for getting to school but it also means that a loud bus is ALWAYS driving though the complex. The exhaust on these busses are very loud and the brakes very squeaky. The sound will do a good job blasting though the worlds thinnest windows every 10-15 minutes when school is in session. I have saved the good for last which is the location. It is nice to be able to walk to UCF.