Northgate Lakes, oviedo-fl

Overall, my Northgate Lakes apartment experience was horrific for the year that I was there. I wish I could rate them 0/5 stars. I lived there August 2025-July 2026, and I wished I didn’t. In that span of time (12 months), my AC broke, my water didn’t get hot, I had roaches in my apartment (I am a clean freak and still had 8+ roaches I had to kill), they sawed open my shower wall to try and fix the hot water issue and never painted over the putty, the vents were moldy, and the apartment itself was tiny and cramped. A pipe burst in the apartment above mine and flooded my entire apartment. I woke up to gushing water from the vents at 7:00 am one morning, and had to move ALL of my belongings into a new unit that day because there was so much water it was unsalvageable. After that happened, Northgate Lakes plugged in power fans to fan out the old apartment. Our utility bill SKYROCKETED that month, being the highest utility bill we ever saw, in February. We asked for it to be lowered, because we knew the cost was from the water that flooded out of the pipe and the power fans making electric twice as expensive as normal. However, Northgate Lakes gave us a mere reduction of about $15 per person. THEN, when we asked for a reduction in our rent for that month (any amount of money they would decide, we weren’t picky), Northgate Lakes claimed to have waived a $300 transfer fee, for having to move to a new apartment. Mind you, our apartment flooded, I had to call 911 because the apartment’s emergency maintenance line didn’t work, and water was flooding onto electrical outlets. Management is rude, unhelpful, and will try to scam you in any way they can. I paid $975 a month base rent (not including utilities or the required damage waivers program for $15 a month), for a 4x2 apartment that was built in 1998, is cramped, has full sized beds, and does not even have walk in closets. I now live at The Station for the SAME PRICE ($975 a month base rent) in a 4x4 with a queen sized bed, bigger/more spacious rooms, a bigger common space, a laundry ROOM rather than closet, my own bathroom, two stories, a walk in closet, valet trash, a bigger gym, bigger pool, nicer clubhouse, and more amenities (pool table, study booths, study rooms, the list goes on). All of that at The Station for the same price as I was paying at Northgate. Northgate Lakes will drop their 4x2 price to $750 a month. It’s not worth that much, let alone a dime more. Don’t live here. There are much better places around for the same price, and places that won’t try and charge you for your apartment flooding. Photos included are of the flooding apartment how I woke up to it that morning. Also, the sawed open bathroom wall that they never finished painting over/repairing in my 2nd apartment we moved into in February.

I’ve stayed at Northgate for a while because they offered to lower my rent by about $100. Recently, they’ve offered new tenants rent at around $650. Instead of lowering rent for people who’ve stayed here longer, they’ve offered new increased the rent for people looking to renew their lease. Every time me or any of my roommates need something in the apartment fixed, it takes a ridiculously long time. There are only two people working on the maintenance team right now, which is not their fault, but it needs to be fixed. Our washer has not been draining for almost a month, and the maintenance team finally came to replace it. After using the washer twice, it started smelling like an electrical fire, and has to be replaced again. We have been without a washer for a while now. We were offered keys to the display room to wash our clothes, however, another person is having trouble with their apartment and is now forced to live there. Every time we want to wash our clothes, we have to invade someone’s personal space. When I first moved to Northgate, the space was completely unlivable. The toilet was destroyed, there was black mold growing near the vents and bathrooms, there were white stains on the couch and mirrors, the windows were covered in grime, and there was earwax on the walls. After living there a few months, the washer flooded the laundry room and into my roommate’s room, destroying books and clothes. I frequently have to request pest control, and they only come on Fridays. Even so, they somehow never show up. I do not recommend living here, especially for first time college students.

🚨🚨 DO NOT LIVE HERE. SERIOUSLY. 🚨🚨 I have lived here for 2 YEARS, and my experience has been absolutely HORRIBLE. This place is a complete dump, and I would NEVER recommend anyone live here. The front desk workers have always been nice, but unfortunately, that is where the positives end. Getting maintenance to actually fix anything is nearly impossible. We have dealt with ROACHES, MOLD, broken appliances, and disgusting conditions throughout our apartment. Our dishwasher, ice maker, dryer, and lights have all broken, and getting anything properly fixed has been an absolute nightmare. And somehow, they will happily CHARGE YOU for problems that were already there BEFORE YOU EVEN MOVED IN. I was charged for mold in the toilet even though I moved out THREE WEEKS before room checks. The mold would literally come back within days because of how bad the moisture and conditions were. I was even told about charges for mold that had apparently been there for YEARS. At this point, it feels like they will find ANY excuse possible to take your money. Workers have also entered our apartment without properly knocking or having someone present, which is completely unacceptable. We have had issues with people coming in and out of our apartment when they should not have been. The utilities are another joke. We were charged RIDICULOUSLY HIGH utility bills, including months when we weren't even living there. How does that make any sense? There were also times our apartment SMELLED LIKE ROTTEN EGGS because of issues with their sprinkler system. The smell would become so bad that the entire apartment would stink. This is not normal, acceptable, or anywhere close to the standard you should expect when paying this much money to live somewhere. This place does NOT need a few small repairs — it needs MAJOR REMODELING AND SERIOUS MANAGEMENT CHANGES. Instead of fixing the ongoing problems, it feels like their biggest priority is finding ways to charge residents more money. If you are considering living here, SAVE YOURSELF THE HEADACHE AND LOOK SOMEWHERE ELSE. Do not let the nice front desk staff fool you into thinking the rest of this place is well-managed. I have lived here for two years and can confidently say that this has been one of the worst living experiences I have ever had.

AVOID AT ALL COSTS. May this be your sign to avoid this place. 0/5, actually -5/5 I lived here for two years, and it was genuinely a horrible experience. Shootings, mold, cockroaches, nonstop construction, no security, no cameras, theft, hidden fees, and terrible management. I seriously cannot understand how they justify the prices they charge. 1. The gym was closed for about 1.5 YEARS while I lived there. On top of that, they would start extremely loud construction at 8 AM, even during midterms and finals weeks. Staying inside my apartment was basically impossible. My entire building would literally shake from the construction, and the noise was 11/10. I had to spend hours sitting in coffee shops just to study or have some peace. 2. I had to call the police TWICE because of shootings outside. Instead of taking the situation seriously, the office actually tried to send me cupcakes after one of the incidents, as if cupcakes were going to make me forget that I didn’t feel safe where I lived. 3. There are basically NO CAMERAS and NO REAL SECURITY. Theft was a serious concern while I lived there, and I constantly heard about things being stolen. For a complex charging this much money, the lack of basic security measures is unacceptable. Especially after experiencing shootings nearby, I could not understand how residents were supposed to feel safe when there was barely any security or camera coverage. 4. The utility charges make absolutely no sense. They claim utilities are based on each apartment’s usage, yet apartments somehow receive practically identical charges, even down to the cents. When I questioned it, I never received a reasonable explanation. It felt extremely misleading. 5. The condition of the buildings is terrible. We constantly dealt with mold and allergy-like symptoms while living there. And the cockroaches? Absolutely disgusting. I’m talking about HUGE cockroaches casually appearing inside the apartment. 6. The office staff was one of the worst parts of living here. Many of the employees were rude, dismissive, and completely unhelpful. Getting a clear answer or having an actual problem resolved was nearly impossible. Management also seemed extremely inexperienced, and serious issues were not handled professionally. 7. It is ridiculously overpriced for what you get. They kept increasing my rent while advertising significantly lower rates to new residents. Imagine being a loyal resident for two years and being asked to pay considerably more than someone just moving in. 8. I lived without a proper window for an entire MONTH because maintenance couldn’t get it repaired. A month. This is the level of maintenance you can expect while paying premium rent. I could honestly keep going. After two years here, moving out was the best part of my experience. Please do your research before signing a lease. Don’t let the nice pictures or tours fool you. I wish someone had warned me before I moved in. AVOID AT ALL COSTS.

I would strongly caution anyone considering Northgate Lakes based on our experience. My daughter lived at this community for two years, and unfortunately, we dealt with ongoing issues throughout her residency, including a persistent roach infestation that was incredibly frustrating and unacceptable. The experience at move-out has been equally disappointing. We were charged for damages that were pre-existing when my daughter moved into the apartment. Thankfully, we had taken photos and had documentation clearly showing the condition of the unit at move-in, allowing us to dispute those charges with evidence. What has been most frustrating is the complete lack of responsiveness since submitting the dispute. We have been reaching out to the community and escalating the issue for more than a month without acknowledgment, resolution, or meaningful follow-up. Meanwhile, we continue to receive communications attempting to collect the very charges we are actively disputing. It is incredibly concerning that there seems to be no urgency to respond to a documented resident dispute, yet there is continued effort to collect the disputed balance. Based on our two-year experience, the ongoing pest issues, the questionable move-out charges, and the lack of communication or accountability afterward, I cannot recommend Northgate Lakes. I would strongly encourage prospective residents and parents to look elsewhere.