Plaza on University, orlando-fl

PLEASE do NOT live here, i lived in the 200 building 6th floor and it’s so overpriced for what it is, ive gotten stuck in or faced some kind of issue with the elevator at LEAST once a month since if moved in, there’s a recurring black mold problem, work orders only fix things half the time or are “on back order” forever(AC units, dead lightbulbs), the gym equipment is slimy and constantly breaking, not to mention the water fountain that’s been out of order for five MONTHS, half of the grills don’t work, and the hot tub is tap cold since december and there’s no way to actually control it since the timer doesn’t work, even the ethernet has stability issues. they pride themselves on their amenities but most of them barely work if at all. and to make things worse, there’s always some kind of crime going on the police are constantly shutting down the street leaving the second floor of the parking garage. i’ve lived here two years, im not renewing my lease.

Thalia was amazing to work with. This is the second time she has helped our family with an apartment tour, as she also assisted us last year with our first son. Now, with our second son coming onto campus, we were grateful to work with her again. She has excellent customer service skills, is very professional, patient, knowledgeable, and makes the entire process feel easy and comfortable. She answered our questions, made us feel welcomed, and represented the property extremely well. We appreciate her help and would highly recommend working with Thalia. She is a great asset to the team!

We had an amazing tour yesterday with Olivia, our son didn't come along with us, so we got to ask all the questions .She is very knowledgeable about the building, rates, and local area. She was patient with all our questions!

Olivia Y was SUPERR helpful with the leasing information. She was very sweet and helped me fill out the application for the apartment. She seems to know a lot about the process and the apartments and about the roommate finding process. Very good room tour as well. Loved the whole experience

The reviews of Plaza should be taken at face value. The apartments are fine, and there is nothing wrong with any of the amenities. If you want things done in a timely manner with office staff, you won't get that here. I have reached out to the office several times about various issues, but they have been completely useless. They never answer the phone and are of little help when you truly need something. After issues with my roommates, I was told to wait for a response. I'm still waiting and had to resolve the issues myself. I can only imagine what would have happened if the issue were escalated and I felt unsafe in my own apartment. The office would not care at all and would not make any effort to help any students who need assistance.