Knights Circle, orlando-fl

Lived here for two years and move out soon (thank goodness!). I would recommend checking out any other apartment complex. The rent is way overpriced for the non-updated units. The windows and doors are not sealed properly so bugs get in in swarms. Can’t count the number of silverfish, spiders, and lizards that have showed up in here. They’re always doing loud yard work at 8am, even in summer. Major wasp infestation problem here too. Theres barely any light coming in, with no windows in kitchen or living room besides the covered patio. Also, the walls are insanely thin and I can hear so clearly every night that my neighbor needs to get checked for sleep apnea. And my most hated issue: Geokey! If you were being chased by Ghostface, your door would take approximately 3 tries and maybe 10 seconds to unlock because they took away our keys! You are not making it inside fast in any dire situation. You now have to go on your phone while driving to get into the complex because it’s an app that opens our gate. Speaking of gates, they never work. Geokey is either down or the gate into our side of the plaza is broken. It’s been working (yes, I’ve counted) 3 days in the past two weeks. Meaning we can’t get into our side of the plaza and have to drive through the horrible parking lot with no room for two cars to drive alongside each other, no visibility on turns, and massive speed bumps that have wrecked my front bumper. On the pros, the pool is nice (just usually pretty dirty). The mailroom and guard employees are sweet, almost making up for the fact management is utterly useless. The bus shuttle to campus is useful too, however, there’s loads of other apartments that are actually updated and worth their price. Check out Current down the road, still pretty shit but at least they have a hot tub. Here’s my little bug friend from today ! edit to add: forgot to mention the terrible guest parking, so here’s that tidbit! Maintenance also has an habit of not knocking on your doors or informing you they are coming despite being required to, so they tend to barge in while we sleep in the mornings. I once woke up to loud banging on the door, groggy and half naked, and open my door to two random large men standing in my hallway. A very lovely thing for the nervous system. It’s also very weird that the management replies to reviews by trying to find you in their system. so sketch in general.

My last post I made about this place was not entirely indicative of how bad this place has gotten. Rent has shot up out of convenience for the complex itself rather than the students who need somewhere to stay and are looking for a good option to do so. Rent at one point was 825 dollars and is now closer to 1 grand than anything before, meaning that if you look closely enough you can find somewhere else to stay for cheaper with the same "amenities", and I'm being generous about the word amenities at this place. Geokey is the software of choice to be able to get into your own apartment, to get into amenities, the complex itself, etc., and for those who do not know what Geokey is, it is an app/keyfob that unlocks to whatever you need to get to in the complex, whether it be the gym, or the resident gate, whatever it may be. The issue is that it is absolutely stupid to not be able to lock and unlock your door with an actual key and needing an app to unlock anything is just incredibly dystopian as far as it goes, not to mention that when the internet goes out (which I'll get to that), the app itself tends to not work even moreso than on a normal day. Any amount of bad weather kills this app complex-wide, meaning that you need a keyfob to get in. And sometimes not even the keyfob works as intended, so you're just outta luck on things. Whitesky, the very generous internet provider here in my 3 years being here, has never been the pinnacle of consistency in any facet, and also has a tendency to just randomly go out in the middle of the night, day, morning, evening, you can honestly roll a dice and the internet will probably go out. The biggest issue I've faced thus far is due to the storm, WHICH WE LIVE IN FLORIDA SO THIS SHOULD REALLY BE IN CONSIDERATION OFF RIP, certain buildings have not gotten any internet due to whatever extraneous circumstances arose as a result, which means 80 units are just out of internet entirely with no way of knowing when someone from this lovely company will be coming out. I quite literally have called multiple days in a row with the information from Whitesky being that "yeah we are sending someone out on x day" being contrasted with this complex's maintenance saying "yeah we were told something else and that they're coming on x day". Nobody knows what is going on any level, and it's to the point that even the maintenance unit entry notices aren't even reliable anymore as far as those go. Thankfully never had an issue with maintenance barging in, as they normally notify you before coming in my case. It's just such an utterly frustrating experience across the board and I so badly regret my time spent here in hindsight because it could have been so much better. If you are a prospective renter or a parent who has been looking into this place, please do yourself the favor and look ANYWHERE else. There are other places near UCF with a shuttle system, and even downtown Orlando has a UCF shuttle that will get you here if that's an option that you care to explore. Just save yourself the time and don't rent here.

I have been living here for almost two years now and have not had any major problems except it comes to maintenance. The maintenance team is absolutely atrocious. On March 7th, while I was away, a PVC pipe broke on the third floor and flooded my bathroom and room on the second floor. I received no phone calls to let me know what was going on. All I received was 3 emails letting me know they had installed fans in my room and would need to relocate if possible. When I came home they had moved all my things, made a complete mess of everything, and did not document or inform me any details of what happened or what they had done. At this point I had no idea what the water intrusion issue stemmed from, if it was dirty or clean water, or how much of my things got water on them. I ended up relocating to a unit downstairs for 2-3 days while the fans were still in my room. After they removed the fans they told me my room was habitable again. My room was left a complete mess. Part of the baseboards were removed, drywall was removed, my bathroom was DISGUSTING, everything smelled like dirty water, my bed sheets were stained, my carpet was stained, and my area rug was stained and they did not clean/replace anything and expected me to move back into that. When I called, they told me they were going to come back to finish the drywall and baseboards (but not clean my carpet), and could not tell me when they would finish with everything just that “they would be in contact”. When I demanded they send someone out to look at the conditions of the carpet is when they decided they would steam clean it. Mind you, they already knew the conditions of the carpet. I figured I would not move back into my room since maintenance would still be in and out of my room and I did not want them dirtying more of my things. It took them almost TWO WEEKS to send someone to fix the baseboards and drywall. When they left, there was drywall all over my bed and all over the carpet. Today I get a call that on Monday they are doing “cosmetic work” on my bathroom and don’t tell me what it’s for. By this time I have already taken the time to deep clean my entire bathroom and replace everything damaged since I had assumed they did not need to go in there anymore because they never mentioned any further work needing to be done and it has been almost three weeks since the incident. When I call back to ask what it’s for she tells me they are going to do work in my shower and bathroom and check to make sure there are no issues after the water damage. I asked if I can decline it and explain I had already spent hours cleaning and did not want them bringing their tools and shoes all over bathroom and she said that was not possible. She also informed me that they were still reviewing my request for the carpet and that they were “probably going to clean it but it’s not 100% guaranteed”. And once again did not tell me when that would be. It has been almost three weeks and they are still not done with everything. They do not inform me when things still need to be completed and what more they have to do until they schedule it. I have been forced to either stay out of my room and sleep on the couch or continuously deep clean my room after every time they come in and leave a mess. Nothing has been done in a timely manner and there is absolutely zero transparency with everything they are doing. I have no idea what they touch in my room/bathroom if I am not there when they come in. Unless I call and ask them to ask the maintenance manager they do not tell me anything. Do not move here.

Are you disabled? Do you use a vehicle? Do you want multiple golf carts in your disabled parking spot, when they literally have their own parking? Do you want construction equipment, port-a-potties, and dumpsters taking up your spots for a month or so and be forced to park further away and take longer to walk to your apartment as a disabled person? Do you like it when people litter in your spots? If so, you'll LOVE Knight's Circle! EDIT: Forgot to include photos, so added those just now. The last 6 that I included are just for documenting the names of the companies of the vehicles/equipment used in case that information is useful.

The only good thing about this place is the shuttle system. Other than that it has deeply disappointed me. Case in point: They recently made our front doors (!) linked to the Geokey system, meaning our safety and security in our own residence relies entirely on an unreliable, shady app. What exactly was wrong with having a physical key? Geokey replacing the perfectly functional gate barcodes was bad enough, but now it's fully intruding on our personal spaces. This change was UNSAFE, UNNEEDED, and frankly, a huge waste of money. The shuttles may be nice, but I mean... other apartment complexes have shuttles too. Knights Circle seems to be more interested in making deals with Geokey than putting money into improving the complex or making it more accessible.