Knights Circle, orlando-fl

My last post I made about this place was not entirely indicative of how bad this place has gotten. Rent has shot up out of convenience for the complex itself rather than the students who need somewhere to stay and are looking for a good option to do so. Rent at one point was 825 dollars and is now closer to 1 grand than anything before, meaning that if you look closely enough you can find somewhere else to stay for cheaper with the same "amenities", and I'm being generous about the word amenities at this place. Geokey is the software of choice to be able to get into your own apartment, to get into amenities, the complex itself, etc., and for those who do not know what Geokey is, it is an app/keyfob that unlocks to whatever you need to get to in the complex, whether it be the gym, or the resident gate, whatever it may be. The issue is that it is absolutely stupid to not be able to lock and unlock your door with an actual key and needing an app to unlock anything is just incredibly dystopian as far as it goes, not to mention that when the internet goes out (which I'll get to that), the app itself tends to not work even moreso than on a normal day. Any amount of bad weather kills this app complex-wide, meaning that you need a keyfob to get in. And sometimes not even the keyfob works as intended, so you're just outta luck on things. Whitesky, the very generous internet provider here in my 3 years being here, has never been the pinnacle of consistency in any facet, and also has a tendency to just randomly go out in the middle of the night, day, morning, evening, you can honestly roll a dice and the internet will probably go out. The biggest issue I've faced thus far is due to the storm, WHICH WE LIVE IN FLORIDA SO THIS SHOULD REALLY BE IN CONSIDERATION OFF RIP, certain buildings have not gotten any internet due to whatever extraneous circumstances arose as a result, which means 80 units are just out of internet entirely with no way of knowing when someone from this lovely company will be coming out. I quite literally have called multiple days in a row with the information from Whitesky being that "yeah we are sending someone out on x day" being contrasted with this complex's maintenance saying "yeah we were told something else and that they're coming on x day". Nobody knows what is going on any level, and it's to the point that even the maintenance unit entry notices aren't even reliable anymore as far as those go. Thankfully never had an issue with maintenance barging in, as they normally notify you before coming in my case. It's just such an utterly frustrating experience across the board and I so badly regret my time spent here in hindsight because it could have been so much better. If you are a prospective renter or a parent who has been looking into this place, please do yourself the favor and look ANYWHERE else. There are other places near UCF with a shuttle system, and even downtown Orlando has a UCF shuttle that will get you here if that's an option that you care to explore. Just save yourself the time and don't rent here.

I have been living here for almost two years now and have not had any major problems except it comes to maintenance. The maintenance team is absolutely atrocious. On March 7th, while I was away, a PVC pipe broke on the third floor and flooded my bathroom and room on the second floor. I received no phone calls to let me know what was going on. All I received was 3 emails letting me know they had installed fans in my room and would need to relocate if possible. When I came home they had moved all my things, made a complete mess of everything, and did not document or inform me any details of what happened or what they had done. At this point I had no idea what the water intrusion issue stemmed from, if it was dirty or clean water, or how much of my things got water on them. I ended up relocating to a unit downstairs for 2-3 days while the fans were still in my room. After they removed the fans they told me my room was habitable again. My room was left a complete mess. Part of the baseboards were removed, drywall was removed, my bathroom was DISGUSTING, everything smelled like dirty water, my bed sheets were stained, my carpet was stained, and my area rug was stained and they did not clean/replace anything and expected me to move back into that. When I called, they told me they were going to come back to finish the drywall and baseboards (but not clean my carpet), and could not tell me when they would finish with everything just that “they would be in contact”. When I demanded they send someone out to look at the conditions of the carpet is when they decided they would steam clean it. Mind you, they already knew the conditions of the carpet. I figured I would not move back into my room since maintenance would still be in and out of my room and I did not want them dirtying more of my things. It took them almost TWO WEEKS to send someone to fix the baseboards and drywall. When they left, there was drywall all over my bed and all over the carpet. Today I get a call that on Monday they are doing “cosmetic work” on my bathroom and don’t tell me what it’s for. By this time I have already taken the time to deep clean my entire bathroom and replace everything damaged since I had assumed they did not need to go in there anymore because they never mentioned any further work needing to be done and it has been almost three weeks since the incident. When I call back to ask what it’s for she tells me they are going to do work in my shower and bathroom and check to make sure there are no issues after the water damage. I asked if I can decline it and explain I had already spent hours cleaning and did not want them bringing their tools and shoes all over bathroom and she said that was not possible. She also informed me that they were still reviewing my request for the carpet and that they were “probably going to clean it but it’s not 100% guaranteed”. And once again did not tell me when that would be. It has been almost three weeks and they are still not done with everything. They do not inform me when things still need to be completed and what more they have to do until they schedule it. I have been forced to either stay out of my room and sleep on the couch or continuously deep clean my room after every time they come in and leave a mess. Nothing has been done in a timely manner and there is absolutely zero transparency with everything they are doing. I have no idea what they touch in my room/bathroom if I am not there when they come in. Unless I call and ask them to ask the maintenance manager they do not tell me anything. Do not move here.

Living at Knights Circle is not only convenient but has been a pleasure. The staff is extraordinary and the property is well maintained. Any issues are addressed in a timely manner. Safety and well being is a priority. Great off campus option for any new students

Are you disabled? Do you use a vehicle? Do you want multiple golf carts in your disabled parking spot, when they literally have their own parking? Do you want construction equipment, port-a-potties, and dumpsters taking up your spots for a month or so and be forced to park further away and take longer to walk to your apartment as a disabled person? Do you like it when people litter in your spots? If so, you'll LOVE Knight's Circle! EDIT: Forgot to include photos, so added those just now. The last 6 that I included are just for documenting the names of the companies of the vehicles/equipment used in case that information is useful.

This is my complete and honest review of my past year with Knights Circle. I chose the as-Is move in in August of 2022. This means that Knights Circle did no prior cleaning after the previous tenants moved out. I live on the third floor in phase 3, which is the phase closest to UCF. When I arrived, the previous tenants must have done a good job cleaning because it wasn’t as bad as I was expecting. Yes there was some dust and a few small things left (wall hooks, hair bands), but for the most part it was empty and relatively clean. Being the first to move in, I got to witness the cleaning process for my roommates’ rooms, who opted to pay the $200 cleaning fee and move in a couple days later. The cleaning process is incredibly thorough, I can assure you. They completely remove the old carpet and install a new one, repaint as needed, and clean the bathroom. Anything left over from the previous tenants is removed. They will make sure that the room you get matches the advertised pictures. There are no elevators, so bringing up your large items can be a hassle. After move in, Knights circle remained a pleasant place to live for the entire year. I was so happy with my time here that I signed for the next year as well. The rooms are very spacious and so is the common area. I also like how we each have a private bathroom. My roommates and I enjoy watching the rocket launches from our balcony. It is also a good place to store your bike if you prefer to have your bike covered. There are plenty of bike racks around Knights Circle, however. Work orders are taken very seriously, so if anything breaks they will have it fixed by the next day. We had our dryer cut out on us, and our stove. Both were repaired incredibly quickly and the process did not cause any disruptions. The walls are thicker than a lot of other places that I’ve stayed at. If the neighbors are making noise I can’t hear it and it’s not a problem. Also, Knights Circle hosts many fun events throughout each month. For example, during finals week they gave out snacks and care packages. The amenities are kept clean and up to date. I love the pool and the gym which are within walking distance no matter where your apartment is. The game room is also cool, but as an engineering major I don’t have a lot of time to use it. The best part about Knights Circle in my opinion is the location. It is right across from UCF so biking, skating, or scootering to campus is a good option. I always bike to class and it takes me at most 15 minutes for my farthest classes while biking slowly. I can get to class faster biking than I can driving, especially the first week when traffic is insane. It is well worth the price for this convenience. Speaking of price, It is about 800$ per person per month for a 4 bedroom 4 bathroom apartment. This honestly isn’t a bad deal for Orlando, and you save money on gas since you’re right next to campus which offsets the cost. Parking is never an issue at Knights Circle; there are plenty of visitor spaces and resident spaces. Now for the bad: The bike racks aren’t covered, which means that I have to keep my bike in my room or on my balcony to protect it from the weather. Also, depending on the roommates you get you could have a blast, or have to deal with heck every day. This is not a Knights Circle issue, however; you will deal with this as long as you live with roommates. There is always someone on the phone or at the desk if you have a problem. I wish they had elevators sometimes but it’s not that big of a deal. Some people have pets, so if you don’t like pets you’d just have to deal with it I guess. Some of the vending machines are broken :(. Also you only get $30 for utilities every month! I always go over by like 5-10 dollars. I don’t even do anything crazy, I have a small mini fridge, a computer, and my laptop and phone and somehow I always go over. I’m even crazy about turning things off when they aren’t in use, I don’t get it. They shouldn’t advertise utilities included when I still have to pay monthly for them, even if it’s really cheap.