College Station Orlando, orlando-fl

Michaela is a kind, polite and professional host. She explained everything perfectly and professionaly detailing everything about our apartment and sent over the application papers. She was the main reason we even went for our lease at College Station. To everyone else viewing this go for this place just for its kind staff. Looking forward to staying here!

Mikayla was so helpful and friendly throughout the whole process! She is always willing to answer my questions and made everything feel easy and stress-free. She’s definitely a great asset to the leasing office!

Very disappointing experience with the payment system and management. I had an issue with my payment method as a first-time user of the portal and was not notified about the failed payment until several days later, after multiple late fees had already accumulated. I corrected the issue as soon as I became aware of it, but the situation could have easily been avoided with a timely notification. I expected better communication and transparency from the management.

Micheala is an absolute ray of sunshine. Since before I’ve moved in every so often I’d call and get the pleasure of working with Michaela and she’s so personable and sweet you can really tell how hard she tries to connect with the people she’s talking to. Just recently I had been working through issues with receiving packages and after multiple delays, order confirmation emails, and even pictures showing delivery confirmation to the Amazon hub, alongside hours and hours on the phone with Amazon usps and multiple other college station workers; I was ready to give up on receiving this package and was already looking into delivery centers I would be able to get packages shipped to to pick up from instead. But Micheala called and told me she was doing everything she could for me. With the both of us looking into it and working on it in parallel, the issue that couldn’t be solved with 4 different Amazon worker, 2 usps workers, and 2 other separate calls was resolved within hours. Apart from that it’s such a rare experience for someone in customer service to listen to you in the way they Micheala listens to others, and to take you as serious as she does to the extent of allowing you to work alongside her in a way (I was helping her with research to resolve the issue at hand). But beyond that she’s just a ray of sunshine and an absolute sweetheart. I can’t sing her praises enough—at apartment complexes there are bound to be problems, not even a full semester into the year me and roommates have all run into issues with major online distributors like Amazon and usps; knowing there’s someone reliable that makes navigating it feel not only easy but fun at times at times is really nice and super appreciated.

The management here is phenomenal. The Gm here made move in very easy and smooth. When I needed some help Ricardo jumped into action with no hesitation. 10/10 overall experience