Harrison Heights Apartments, ogden-ut

I started living here for fall semester and I've really enjoyed it. Angie has been amazing with answering questions and the maintenance staff is quick to come fix any requests. Its quiet, clean and in a great location. Would definitely recommend for Weber Students that want off campus housing.

Great location and amazing staff! I had an issue with a maintenance request that needed to be completed and it was handled very promptly and effectively. I didn't have to complain or provide any justification. As someone who has lived on-campus and off campus in another setup, I would highly recommend Harrison Heights.

The place I was moved into was a complete and total dump. Mice infestation, black stuff covering the blinds and air vents that I could not remove no matter what I tried. Pointed out concerns and damages, and they assured me they'd be taken care of. Took months for the mice to be taken care of, and now as I've moved out, they're blaming me for it. Supposedly my middle of the building apartment on the third floor is the only one that dealt with mice (this is a clear lie; I did talk to other tenants who expressed similar issues). The bathtub faucet broke and would not stop running water for weeks until they finally sent in a guy to repair it. It took until I had 2 months left of my 8-month lease that they came to clean the blinds and vents and are now saying I'm at fault. Damages I pointed out to them before I moved in have similarly been blamed on me. Harrison Heights also never provided a replacement remote for their TV, despite me and my roommates having gone and asked multiple times. If you want full control over your AC, jokes on you. You can't set it below 70 degrees or they will fine you. During half the year, you can't even use the AC. Hope your apartment doesn't get really hot during an unseasonable heat wave like mine did. There are other places about 10-15 minutes from campus by bus that are about the same cost for your own private room that Harrison Heights is trying to charge for a shared room. I highly recommend you go there instead of with these slumlords.

From the very beginning, Angie has been absolutely amazing to work with. She has been kind, compassionate, and incredibly helpful throughout the entire leasing process. Moving can be stressful, but she made everything feel so much easier by communicating clearly, answering every question we had, and genuinely caring about our situation. What stood out most was how understanding and patient she was. She went above and beyond to make sure everything was taken care of, and it never felt like we were just another application. She treated us with respect and kindness every step of the way. It’s rare to find a property manager who is both professional and truly cares about the people she’s helping, but Angie is exactly that. We are so grateful for everything she has done and couldn’t have asked for a better experience. If you’re looking for someone who is responsive, honest, and genuinely wants to help, I can’t recommend Angie enough!

The number and range of problems that our student experienced while living for 1 year went as follows: Broken A/C unit which delayed our student initially moving into the apartment for over 1 month. Backed up kitchen sink. A water boiler problem throughout the entire building which meant no hot water for several days. Broken A/C unit for the second time for several days. Broken main door lock to the assigned unit. The students had to go through the window to get the front door open. Repairs were never made on bathroom bathtub faucet which had water running continuously for months! The problem unit is A-1. After 6 months they gave our student a 10-day window to relocate to another unit in the middle of finals week. Next unit backed up kitchen sink which Carson (new, rude and inexperienced assistant to management) blamed on the residents, and foreign exchange students who " pour grease" down the drains. New management within a year of leasing. Our student was told to relocate to another unit for summer semester. The management claimed that a "text" message was sent and then redacted that they were never sent. Poor communications all around. If I could not even give this one star, I would! I have been in contact with Ogden City. 2nd apartment number is B-8. Shared space of the bathroom has a hole in the wall. Our student has a picture and date of the picture taken before she was relocated into this unit. The relocated unit is B-8 that was replacement for A-1 problematic unit. We went to the main office, and this is what came about in speaking with the prideful female regional manager. “she must pay for this”. When our student moved into this unit a sign was on the wall that stated not to flush feminine products down the toilet. The hole was hidden behind their sign which was there prior to our student moving into B-8. She told us “It’s the student’s responsibility to inspect the unit prior to moving in.” Needless to say about 3 weeks later after we moved our student out of the apartment with our 1 lease agreement fulfilled and paid on time each month. Our student cleaned the apartment as required. Only a portion of our original deposit was refunded to us. (not surprised) Citing general cleaning had to be done to the apartment. My advice…..RUN DO NOT RENT!!!!!