Montara Park, norman-ok

I came in the other day while there was a girl in front of me yelling at the receptionists. They stayed very calm and classy and nicely explained how to resolve the issue. They even apologized for the inconvenience. I have had a few issues with my apartment that were fixed almost immediately when I communicated it with management. My unit was clean when I moved in but I still did a deep clean, as you should with every new move. Resident events have been super fun too, I love the freebies

UPDATE** Previously I posted a review of this crooked business under another account with the same name but I felt the obligation to spread awareness to what they have been doing. I have been constantly bombarded with emails asking me to pay a bill for room cleaning for a room which was not mine (I have photo evidence that they refuse to acknowledge). They have treated me and my family like absolute garbage since moving out, and threatened us with a collection agency multiple times (AGAIN FOR A BILL THAT SHOULD NOT BE OUR RESPONSIBILITY). During the time I did live there, it was evident that security and maintenance were real issues as our apartment had MAJOR black mold in the AIR CONDITIONER (it was a newly renovated unit so that should not have been a problem). Multiple doors in the apartment looked as though they had been busted/kicked in when we moved in (with some of them not even locking or closing properly). None of the place was clean either, we had to clean it ourselves with there even being broken glass from one of the ceiling fan lights in one of my roommates rooms. I don’t typically write negative reviews, but this company has made me feel the need to inform the public of their actions due to the heinous treatment of current and previous residents. Oh also, i’m not the only one they are doing this to by the way, there are multiple others who have reached out to me about charges which they had proof to dispute and were ignored by Montara Park, who then threaten to send a collection agency. I do not understand how you “want us to communicate with you” but then ignore anyone who has actual proof that you’re doing shady, evil business. As a college student, thinking you can milk us for money is awful on yalls part because we struggle enough. As a human being, you should be ashamed of yourselves for the actions of your company. (p.s. here’s that photo evidence I was talking about, with the first two pics being before I moved out. I left my room absolutely spotless and even cleaned the entire kitchen. they messed up so badly that they ended up throwing one of my roommates stuff away whenever he was renewing for another year.)

This complex is completely revamped. The staff on site is very respectful and always makes sure things are taken care of from the privacy of the residents to the way the property is taken care of. I believe that if you are a student or someone looking for roommates because you don't like living alone your accomodations can be met and taken care of. I hope you get the change to stop by and meet the friendly staff of site. They all look forward to meeting you.

Great experience at Montara Park! The staff is super friendly and helpful, and the whole process was easy. Big shoutout to Keylin Hooks for being awesome and helping with everything I needed. Very professional, easy to talk to, and made the experience way better. Definitely recommend Montara Park if you’re looking for an apartment in Norman!

It took them six months to fix a broken fan, and that was after talking to them a dozen times. When I asked one of the employees how long it would take to fix the fan, he literally said, “I would be lying to you if I gave you a date.” The maintenance guy even tried to gaslight me by saying the fan was supposed to be that way. lol. It made a weird clicking sound. The apartment was full of cockroaches. I left as soon as I could.