Alight Norman, norman-ok

great apartment! especially wanted to point out the maintenance crew! they are so so nice and they always fix whatever issues I have within a reasonable amount of time and really appreciate them! also love the pool, basketball court, sand volleyball court, and most of all the hammocks! great student-housing if you’re looking for that. and lastly, the office. everyone in there is very kind and whatever issue i’ve had, they took the time and had the patience to fix it for me! love this apartment, and i can’t lie - it will be missed. thank you alight!

This is the worst student housing in Norman. They don't care about there residents, all they care about is meeting quota and filling apartments. They dont care if you carry renters insurance because they will charge you anyway so look closely and pay attention. If you call, they won't answer and if you leave a message or voicemail you won't get a response back either. They moved us into a unit that had no doors on the bedrooms or bathrooms. It was supposed to be taken care of but never was. Most unprofessional people running that office. If I could give zero stars I would!

Please read before forming an opinion. I have lived here for 3 years and while I can say it is not the worst housing in norman, it still has a share of issues. Keeping in mind, each unit is case by case the fact that Alight is owned by a Chicago, IL based company mean you will find examples of common management and maintenance negligence. For example, when installing the dryer the maintenance team pushed the unit as far back as possible pinching the outlet vent creating a significant fire hazard and the management lacked proper inspection to find this simple mistake. As well, after a heating coil when out in the washing machine, a ticket was placed to fix the issue. Alight replaced the unit with a "new" unit. Without internal documents, i cannot prove it to be a previously used unit but I suspect it to be. When finished, I noted the unit had not been properly installed into the wall and began to submit tickets of it not draining and a terrible smell. They came and claimed there to be nothing wrong with the unit It wasn't until I recently that I found it to be due to a buildup of mold and bacteria in the front gasket as shown in the photo. This issue was not listed on the ticket, but a general inspection would have found it quickly. The only reason I give this place 1 star is that I know it is the way it will be most seen. I have lived at 3-4 other housings while attendeding OU and alight norman has not been the worst of the bunch. I would simply say, you must do your own inspection before moving in. Because there will not be due diligence anywhere.

The AC vent doesn’t work in rooms with big windows (usually room Bs). We complained and were literally told that it is a known issue with rooms with big windows and there is nothing they can do. I was told to buy black out curtains or window AC unit to keep it cool. Mind you it is 103 degrees outside. If this is a known issue for these room, why do they charge the same rent for them? They literally want people to die from this heat.

Mold exposure in my living room, and they told my other three roommates who moved out. I lived in the apartment not aware of the mold exposure and only found out weeks later from my old roommates. Be careful when you move out, because they made up hundreds of dollars worth of damages. After charging me with them, they failed to respond to me at all regarding my dispute of these charges and then threatened to take legal action regarding the charges instead of work with me regarding the matter. Pick literally anywhere else to live, please. For the sake of your own health, sanity, etc. They charged me for ceiling damages (a stain that was there the day I moved in). PLEASE tell me how a stain in the ceiling could have possibly been my fault. Don't bother disputing these charges, because they continually say "we want to work with you to resolve this matter" and then ghost you and then follow it by threatening to take legal action. Moral of the story, save your own sanity and figure out a better living situation.