College Park Court Apartments, normal-il

SAVE YOURSELF & RENT WITH FIRST SITE INSTEAD✨ My husband and I (fiancé at the time) were searching for an apartment when we came across Young America Realty. Initially, they seemed very friendly and willing to help, which is why we decided to move forward with them. Before we ever toured the property or submitted an application, I was upfront about our situation. I explained that we had both lost our jobs, accumulated credit card debt as a result, and were actively paying it off. I also told the leasing agent what our credit scores were. In an email, he told us they could work with our credit as long as one of our scores was above 550 and we had a qualified co-signer. Based on that information, we toured the property and paid the application fees. We also had a co-signer who met all of their stated requirements. However, after our applications were denied due to our credit history, I reached out and asked about moving forward with the co-signer we had already discussed. At that point, I was told they do not work with co-signers unless the application first receives a conditional approval. This was never explained before we paid the application fees. Had we been told upfront that a co-signer could only be used under certain approval conditions, we would not have spent money applying. My issue is not with being denied—landlords have every right to set their qualification standards. My issue is the lack of transparency before taking our application fees. I feel we were given information that led us to believe a co-signer would allow us to move forward, only to be told something different after our money had already been collected. I believe applicants deserve clear and accurate information before being encouraged to apply.

I had such a great experience working with Reese while my friends and I were looking for apartments. Apartment hunting can be a really stressful and overwhelming process, especially when you’re trying to find a place that works for multiple people, but Reese made the entire experience feel so much easier and more manageable. From the very beginning, Reese was incredibly helpful, patient, and attentive to what we were looking for. She took the time to listen to our preferences, answer all of our questions, and help us look through different apartment options that would fit our needs. We never felt rushed or pressured, and she made sure we understood our options before making any decisions.What I appreciated most was how responsive and reliable Reese was throughout the process. Whenever we had questions or needed help, she was always willing to assist and provide us with the information we needed. She genuinely seemed to care about helping us find the right apartment rather than simply trying to get us into any available place. Having someone like Reese by our side made such a big difference. She helped take a lot of the stress out of apartment hunting and made the process much more enjoyable. My friends and I are very grateful for all the time, effort, and patience she put into helping us. I would absolutely recommend Reese to anyone who is looking for an apartment and wants someone who is knowledgeable, professional, friendly, and genuinely willing to help. She went above and beyond for us, and we really appreciated everything she did!

Never wrote a negative review before, but Young America truly deserved it. To start off, you can forget about your security deposit because you won't ever see it again. Even though you paid $250 at the beginning, you will still get charged at the end for painting, labor, and some other made-up expenses. The apartment was shittily painted when we moved in, and now they blame us and want us to pay for it. Also, a nice thing to know about YA: they will forward your unpaid bills to collections if you don't pay them after moving out. It turns out toilets and bathrooms leak there pretty often, or someone steals the window screen, and if you request maintenance for something you didn't do, guess what—they are going to charge you. But the worst part of all is the freaking showings at any time of the day. According to their policy, they are supposed to notify us at least 24 hours in advance that there is going to be a showing. They don't always do that, and they can enter the rooms without knocking. They also don't turn off the lights or close the doors after themselves. It is a complete mess, and these are just the beginning of a long list of issues. Please never rent with them if you want a decent and comfortable apartment.

The staff member helping us was kind, courteous, well-informed, and had a great understanding of customer service. He worked seamlessly with management to answer questions and assist with the entire process. This made finding an apartment so much less stressful. Thank you, Haze W.!

Dont be fooled by the reviews. This is a very dishonest and abusive company that needs to be held accountable LEGALLY. They tried to charge me $600 for "unit damages" on a unit that had not been maintained in decades. Carpet was patched up and rippled, fridge was very rusty, and the walls/ceiling were full of cracks on move-in day. (Mold?) I left the unit much cleaner than I got it and they still tried to screw me. Make sure you are taking extensive video and photo evifence to protect yourself from this fraudulent company.