Found Study Midtown East, new-york-city-ny

Beautiful Building, but a Disappointing Lack of Compassion During our child's life threatening Medical Emergency The building itself is wonderful, and the accommodations are lovely. Unfortunately, our experience with management during a serious medical emergency was extremely disappointing. Imagine your student being transported by ambulance to the hospital, rushed into emergency surgery, and spending two days in the ICU—all during the month they are scheduled to move in. That is exactly what happened to our family. Because of this life-threatening medical emergency, our student was physically unable to move in as planned. We weren't asking for a refund or special treatment. We simply requested that the rent paid for the month she could not move in be credited toward a future month. When I initially called the office, the person I spoke with was compassionate, expressed sympathy, and instructed me to submit our request by email for consideration. Unfortunately, that understanding did not extend to management. Despite explaining the extraordinary circumstances, Ifaz made it clear that granting a concession was entirely at management's discretion, and our request was not accommodated. What makes this particularly frustrating is that the Housing License Agreement specifically includes a provision allowing residents with disabilities to request reasonable accommodations and requiring those requests to be reviewed individually. We brought this provision to management's attention, hoping for a thoughtful review of our circumstances. Instead, we were left feeling that the financial obligation mattered more than the extraordinary medical circumstances that prevented our student from moving in. My advice to parents and students: The building may be beautiful, but understand that if a serious medical emergency prevents you from moving in, you may still be responsible for the full month's rent, with no credit offered for the time you cannot occupy the space. I sincerely hope Found Study reconsiders how it handles situations like this. A little compassion and flexibility during a family's life-threatening medical crisis would go a long way.

Found Study’s lack of competence and communication is unacceptable. My experience has included horrible living conditions: mold in most rooms, broken laundry machines, and inadequate AC and heat during the seasons when they’re needed. Management ignores concerns, and when someone finally responds, there’s no clear plan or timeline to fix anything. AC filters went four years without being replaced and have only been replaced once since. Basic maintenance should never take this much chasing. The room sizes are misleading, and students get crammed into spaces that barely seem suitable for one person. Calling this affordable student housing does not excuse overcrowding or neglected maintenance. It feels like Found Study relies on students having limited housing options and assumes they’ll put up with these conditions because they have nowhere else to go. Students deserve decent living conditions, honest information, and managers who actually do their jobs. Based on my experience, I would not recommend living here.On the other hand 6 train is close which is nice. Hopefully that’s enough to justify the 16k a year.

Before you send your kids here, there are a few things to consider: You are essentially paying $1.5-2.5k dollars for a hostel. The walls are incredibly thin, and you hear every detail from everyone around you. The air conditioning in the building is “centralized,” but really it’s never turned on unless heat is DANGEROUS. It is currently 80° in the lobby, and air conditioning still is yet to be turned on (which I assume is why there is an influx of 5 star reviews from accounts with no other review history in the last 24 hours, as found is expecting bad reviews for the choice to not turn on AC and is offering incentives for reviews.) Room size is not uniform, and you are gambling with possibility of getting a street side, decent sized room, or a bed 2 feet away from somebody else with the view of a concrete wall. In-Unit laundry is $6 for one cycle, and you will not get refunded for a defunct washer or dryer, and the same dryers have been having issues for the entire year and not being replaced. The mail delivery system is messy, and packages are frequently lost or given to the wrong people. On top of all of this, the bathrooms do not have a vent system, which leads to black mold accumulating quickly, and when this happens, found will paint over the black mold (rather than using a mold blocking primer) and consider it solved. Found is owned by private equity, and they are skimming every single cent out of you. What is positive about this location is the amenities, including a nice kitchen/cafeteria, a quiet library, and a cool rooftop. The RA’s and security guards are mostly nice, understanding people, but some spend the entire time playing chess or on their phone, and get annoyed when they are asked to do their job, which is understandable, considering they are also sitting in 80 degree heat the entire day. The cleaning and maintenance staff are all extremely kind and work very hard to keep this place in order, if you do have basic maintenance issues, they are usually very quick to respond, though some issues never fully get fixed. It also would be nice if you like to keep to yourself, because this is not the best place to make friends (Though that is not the fault of found itself.)

Dont dorm here unless you want to bathe in piss yellow water, last year it turned a beautiful shade of dark brown poop water, wonder what color it’ll turn next 😍😍 Gotta love the barely working amenities here too my favorite part is the drying machines that don’t actually dry and the “high speed wifi” that cant go above 3mb/hr download speeds. This is a great place to send your kids if you don’t like them. I’m sure they spend more on fake reviews than they ever would on the students living here. Live laugh love FoundStudy 💕and God Bless this capitalism.

I really enjoyed my time living at found study! The environment is friendly, the building is amazing, the facilities are clean and well-maintained, and any maintenance requests were handled quickly. Anytime I needed something, the staff was quick to respond and genuinely cared about making things easy for residents. One of the RA’s, Isha, was really helpful when I was moving in. Overall, this is a great place for students who want a comfortable, supportive living situation. I’d definitely recommend it!