Found Study Midtown East, new-york-city-ny

Dear Found Study, Thank you for making my experience at Found Midtown East truly memorable. I loved the amenities because it fosters a community and make it easy to connect with others. Whether it was spending time in the lounge, playing pool, using the kitchen, being in the penthouse, accessing the TULU vending machine, grabbing food from the deli, or hanging out with friends, there was always a welcoming space to socialize and be productive. Throughout my stay, I experienced no HVAC issues and never had any noise concerns. Honestly, I cannot think of a single negative thing to say about this property. The staff is always responsive and very respectful. The staff is there for you. The location is another major advantage. Found Midtown East is in a beautiful neighborhood, with both a fire station and police precinct just a block away. Despite being so close, the area remains surprisingly quiet and peaceful. Three words that best describe Found Midtown East: • Secure • Well-Maintained • Community-Oriented I highly recommend Found Midtown East to anyone looking for a comfortable, social, and dependable place to live.

Before you send your kids here, there are a few things to consider: You are essentially paying $1.5-2.5k dollars for a hostel. The walls are incredibly thin, and you hear every detail from everyone around you. The air conditioning in the building is “centralized,” but really it’s never turned on unless heat is DANGEROUS. It is currently 80° in the lobby, and air conditioning still is yet to be turned on (which I assume is why there is an influx of 5 star reviews from accounts with no other review history in the last 24 hours, as found is expecting bad reviews for the choice to not turn on AC and is offering incentives for reviews.) Room size is not uniform, and you are gambling with possibility of getting a street side, decent sized room, or a bed 2 feet away from somebody else with the view of a concrete wall. In-Unit laundry is $6 for one cycle, and you will not get refunded for a defunct washer or dryer, and the same dryers have been having issues for the entire year and not being replaced. The mail delivery system is messy, and packages are frequently lost or given to the wrong people. On top of all of this, the bathrooms do not have a vent system, which leads to black mold accumulating quickly, and when this happens, found will paint over the black mold (rather than using a mold blocking primer) and consider it solved. Found is owned by private equity, and they are skimming every single cent out of you. What is positive about this location is the amenities, including a nice kitchen/cafeteria, a quiet library, and a cool rooftop. The RA’s and security guards are mostly nice, understanding people, but some spend the entire time playing chess or on their phone, and get annoyed when they are asked to do their job, which is understandable, considering they are also sitting in 80 degree heat the entire day. The cleaning and maintenance staff are all extremely kind and work very hard to keep this place in order, if you do have basic maintenance issues, they are usually very quick to respond, though some issues never fully get fixed. It also would be nice if you like to keep to yourself, because this is not the best place to make friends (Though that is not the fault of found itself.)

I had an outstanding experience. The property is well maintained and it's clear that cleanliness and overall attention to detail is important. The common areas are very nicely maintained, and everything feels thoughtfully managed. Security is courteous, professional, attentive, and you feel safe without it feeling intrusive. However the atmosphere is relaxed and comfortable. The staff truly add to the positive experience. Everyone was courteous, responsive, and genuinely helpful. Whether it’s assistance at the front desk or general building management, they consistently go above and beyond. I would highly recommended.

ROACHES IN THE ICE, RANDOM FEES, BAD SMELL, RUDE STAFF!!! For some this might be there only option so heed my warning!!! FIRSTLY This place has the rudest night staff no one told you to work at 3 am like I get you’re cranky but you chose this job buddy. SECOND I got a random charge for damages and of course when they sent the email about the charge they didn’t SPECIFY the damage and I’m sorry HOW does only one person in the room get charged damages when I have a roommate?? Hello does that make sense? no. This also happened to a neighbor of mine she has two roommates and got charged 150 for damages while the others got nothing. How does that make any sense! THIRDLY the ROACHES. THERE ARE ROACHES IN THE ICE DISPENSER!!!!! I told the front desk and they said yeah that happens and there’s nothing they can do about it. Imagine grabbing ice and a roach crawls out… that’s disgusting. If you can live somewhere else please do! Avoid the fees, roaches, rude staff, and random egg fart smell in the lobby! And don’t get me started on that deli…. Thanks for reading! DO BETTER FOUND.

I really enjoyed my experience at FOUND Study. As an international student, I needed a place that included all amenities, and this facility offers a gym, kitchen, laundry, and an amazing sky deck. The FOUND staff were supportive from the very start of the application process. In addition, the RA team was always kind and friendly whenever I had any concerns. I also want to mention RA Anya, who spent time helping me figure out the laundry payment app—I really appreciated it.