Silvertree Communities, muncie-in

DO NOT RENT HERE. This has been the worst rental experience I’ve ever had, and I would strongly encourage anyone considering Linden Place Apartments to look elsewhere. Management is extremely difficult to get ahold of. Phone calls often go unanswered, and when you are able to speak with someone, getting issues resolved is frustrating and slow. When we moved in, there was a hole in one of our bathrooms that was never repaired despite us bringing it to management’s attention. Because it was left unrepaired, a raccoon was able to get into our apartment. We also regularly see raccoons around the property, which has been an ongoing concern. Safety has also been an issue. There have been vehicle break-ins, yet there are no security cameras around the property to help deter crime or provide evidence when incidents occur. Another major problem was the lack of transparency before signing the lease. We were never told that the apartments are all-electric. As a result, our utility bills have been incredibly expensive—over $600 per month for just three people. If this had been disclosed upfront, I would not have signed the lease. The “parking garage” is disappointing and not nearly as useful as it’s advertised. In addition, the bottom-floor apartments are poorly insulated, so we have to run the heat much more than expected just to keep the apartment comfortable. This has made our already expensive electric bill even higher. Overall, we’ve dealt with poor communication, unresolved maintenance issues, a raccoon entering our apartment because of an unrepaired hole, frequent wildlife around the property, concerns about vehicle break-ins without security cameras, and unexpectedly high utility costs. I rarely leave negative reviews, but I genuinely wish someone had warned me before I signed my lease. I hope this review helps someone else make a more informed decision.

Likely looking to move out at the end of our lease. We have had consistent cieling leaks coming from both of our bathroom cielings the entirety of the time we have lived in our Windsong unit, and have put in multiple requests to look at it further, and honestly nothing has happened. We have decent sized water marks on the cielings in both bathrooms because of this issue that are not at all under our control. Drainage in both of our bathtubs is really, really bad. Utilities in the winter are somehow almost as much as my dad pays for his ENTIRE HOUSE, which is quite ridiculous for a 1000 sq ft apartment. Our mail has gotten stolen multiple times, and someone has also gotten into my car about 6 months ago, thankfully nothing important was in there. In our lease that we signed, there is a $0 fee for trash, however, that has been added to our payment ledger, even though it isn't in the lease that we signed, and our renters insurance went up $7 a month without warning, even though it ALSO says $12 in the lease. And based on what everyone else is saying, we will be taking videos and pictures of every room and wall in the apartment in case we get hit with painting and cleaning fees when we move out, to assure that we don't get charged unfairly, because we won't be paying those fees if thrown our way if we can prove we don't need to. It is a great location for students who want to be close to campus, but work needs to be done, trash is in our bushes all the time, including cigarette butts, and bugs are a constant problem. I understand it is an older building, but do better.

If you’re a college student, do not rent here. My experience has been incredibly frustrating. This place seems more focused on making money than taking care of its tenants. If you ever need to get out of your lease, expect a long, stressful process. They make it extremely difficult and don’t seem willing to work with you. On top of that, they rarely answer the phone, and when they do, you’re constantly given the runaround instead of getting clear answers. If you sign a lease prepare to have nothing but headaches especially if you are unsure. The fees are expensive, and customer service is poor. Overall, I would not recommend renting here, especially if you’re a student looking for a management team that is responsive and genuinely cares about its tenants.

Super disappointed in this apartment and management. We moved in about 9 months ago, when we moved in there was flooring missing from our kitchen. Maintenance did tend to it, but stated it couldn’t be fixed completely and left us with still with a portion of missing flooring. On top of this it is mid July and the pool is still not open to residents, which is a big amenity that drew us to this apartment in the first place. A text notification was sent out to all residents stating the pool would be open this Saturday, I went out there with my swimsuit on and pool stuff ready on that following Sunday and STILL no access to the pool. Now half of summer is gone and not once have we been able to utilize the pool. The apartment is also raising rent for the following lease term. If we hadn’t already signed the lease for the following year we would absolutely not be staying here again and the rent should absolutely NOT be going up when their biggest amenity they offer has been inaccessible. Lastly I had my porch goose stolen and a neighbors dog barks continuously and has shown up at our doorstep barking and unattended for hours at a time starting at 6am one morning and has also jumped in our car once unattended. I had such high hopes for our experience here at this apartment and unfortunately my expectations have not been met in the slightest. I would continue your search elsewhere if you are looking at these apartments.

Literally the worst place lmao when I first moved in the ac was broken and my washer was broken took almost 3-4 weeks to fix it. The unit does not look like the show unit the paint is chipped literally everything is lopsided in there…my door barely shut and lastly the ac literally fell out of the wall they could care less about the property there was trash all outside, never shoveled the snow my car was literally blocked innnnn. If you visit now you will see 2 mattresses sitting outside that’s been there for like a month