The Quad On Delaware, minneapolis-mn

Unfortunately, I have to give my experience at The Quad on Delaware 1 out of 5 stars. While there were a few positives, the problems I experienced during my time here significantly outweighed them, and I think prospective residents should be aware of them before signing a lease. First, The Quad does not prorate rent, which I found very disappointing. My lease was only approximately 11 months and 2 weeks, yet I was still responsible for the full monthly rental amounts. I specifically asked about this because it did not make sense to me that residents would be paying as though they were receiving a full 12 months of occupancy when the actual lease term was a bit shorter. The biggest issue, however, was the mouse problem. For roughly the first six months, pests were not much of an issue. After that, mice became a big problem in our unit. Our unit was kept pretty clean, yet we continued seeing and catching mice. I reached out to maintenance about this, but rather than identifying and sealing the gaps, openings, or other possible entry points that were allowing mice into the unit, the primary response was to place poison traps. In my opinion, that does not adequately address the actual problem. Killing mice after they have already entered the apartment does nothing to prevent additional mice from getting inside. I was really expecting a more permanent effort to identify and seal their entry points, thus mice was still a problem after the position traps were set. Having to repeatedly deal with mice inside our apartment was easily one of the most frustrating parts of living here. Another important thing to be aware of is vehicle break-ins in the surrounding area. I understand that crime in the neighborhood is not necessarily the fault of The Quad itself, so I am not blaming management for it. However, during my time living here, there were multiple instances of cars being broken into and car windows being smashed! I have heard that the underground garage isn’t any safer. There were also frequent water shutoffs, which became a bit frustrating. Occasional maintenance is understandable, but the frequency of the shutoffs made them a noticeable inconvenience during my time here. The fact that the windows do not open personally did not bother me at first. However, it became a major issue because residents in neighboring units (not my roommates) frequently used cannabis, and the smell would travel into my apartment, including both my living room and bedroom. Since the windows cannot be opened, there was essentially no way to properly air out the unit or escape the smell. This became extremely frustrating and made my living space uncomfortable. To give credit where it is due, there were some positives. The renovated unit itself had a great amount of space and was pretty nice, and getting appliances repaired was generally not much of an issue in my experience. The staff/maintenance were very friendly and the events that were hosted for residents were nice. Unfortunately, these positives were not enough to outweigh the larger problems.

don’t sign here many wall cavities allow mice to move between units freely. pest control just poisons them without filling the voids they come from, so they die and rot in the walls and then more come later. my apartment was really clean, so they only came whenever they were driven away from other units by pest control. one of them came to our unit and twitched slowly for 10 minutes before it died, it was probably poisoned. but if you can handle the odd mouse every now and again, it is a fair price. tips for move in: take pictures of and clean EVERYTHING. there was hair everywhere when i moved in, i doubt they even checked the unit after the previous tenants moved out. you WILL have to complain to the front desk about something. for me, our couch had a sharp spring poking out the front and the faux leather was completely peeled off a cushion. two of my roommates had leaky showers when we moved in. (there was a glove on one it was weird??) there was a mystery purple stain on the floor of the kitchen as well

Not the worst place to live but not the best either. It’s good for the price, regardless of the frequent water shut offs, random fire alarms and management being slow to fix problems at times. Not many amenities and the gym is subpar but hey you get what you pay for🤷🏽‍♀️. I do like how it’s fully furnished and I like how the parking is relatively cheap compared to other places I’ve toured. Another plus is when there’s traffic during game days, The Quad is right off the highway so you don’t have to deal with that. Honestly not a bad first apartment.

The Quad is a prime example of “you get what you pay for”. While the location is amazing, many rooms, have structural issues and in my case, maintenance was very slow to fix it. But if you have good roommates, it’s doable, and the gym being included is quite nice. The front desk seems to be trying their best too, so I’d say just know what you’re getting into. I don’t regret renting here, but I would not do it again.

The Quad is a great place to live with very friendly staff! The managers, Lyla and Evie, are both very helpful and follow up on concerns brought up. I also always look forward to the monthly events that The Quad puts on! They're so creative! I've had to put in a lot of maintenance requests for my unit, and they're often quickly resolved! Some of the appliances were outdated/broken, and the maintenance team quickly replaced the appliance with a brand new one (shoutout to Brian for being so helpful with the maintenance requests). We also had a mouse issue, but pest control/management came over multiple times to add poison and check on the situation. Also, Jackie, one of the leasing consultants, is my favorite! She has an infectious personality and is eager to help you, even if it's just getting a package for you. She makes anyone feel like her friend! I don't know how she's so energetic and smiley to everyone. I would give The Quad 5 stars if it weren't for a few things: the bathroom vents don't work (and can't be fixed by the maintenance team at the moment), the windows don't open (so smells can linger for a couple days after cooking if your AC isn't on), and the view from my apartment faces into the courtyard (you don't get to choose your unit, so I was really bummed to not be facing the city/streets). Overall, The Quad is an awesome place to live! The rent is affordable for the area, the staff are friendly, the building feels safe and clean, and there are fun monthly events to look forward to :)