Go Gopher Rentals, minneapolis-mn

Living in a Go Gopher house has been a great experience for the past two years and is perfect fit for college students at UMN! They've been very smooth to work with, David has always been very responsive to our household's requests and helpful with any issues that have come up. I appreciate their management and care for the neighborhood as well as the quality of their properties!

Awful experience with GoGopher Rentals. We lived on 10th Ave SE and paid an additional $100 per month for parking, only to have our cars broken into TWICE during our lease. Noise was another major issue. Before moving in, we were told that noise would not be a problem. Instead, we were repeatedly kept awake until as late as 4 a.m. by our duplex neighbors, who were also GoGopher tenants. When we contacted GoGopher about the issue, their response was essentially that we should have called the police and that they would not do anything about it. The noise became so unbearable that we ultimately moved out about a month before our lease even ended. The move-out process was just as frustrating. I began trying to schedule our walkthrough a week before moving out, but my emails went unanswered and my calls were not returned despite leaving multiple messages. After we had already moved out, I was then told that I was supposed to have scheduled the walkthrough before our move-out date—the exact thing I had repeatedly tried to do. To top it off, their damage/cleaning charges were ridiculous and, in my opinion, extremely unprofessional. Their inspection included things like dust on window sills being documented as “Very Dirty!” despite the fact that the unit had been sitting empty because we had moved out early due to the ongoing noise issues. Between the repeated communication problems, the handling of our noise complaints, the move-out walkthrough situation, and the excessive charges afterward, I would not rent from GoGopher again or recommend them to anyone.

I rented from GoGopher Rentals for two years, and I honestly can't recommend them to anyone looking for a well-maintained place to live. Flooding & Mold: Within our first month, the basement flooded. Then our AC unit went unfixed for an entire summer, which was only because they "forgot" to switch things over when the came to fix it the first time. This caused mold to grow throughout the basement. This happened even though we ran dehumidifiers constantly trying to manage it ourselves. The following summer, we had a second round of mold. Root cause was never actually addressed. Structural Issues: Cracks started forming in our floors because the flooring wasn't installed correctly in the first place. We also had a basement window that turned out to be code non-compliant, which management eventually had to come back and fix only after the fact, not before we were living with it. Security Failures: Our garage never had a deadbolt installed. As a direct result, someone kicked in the door and stole thousands of dollars worth of our equipment. This happened not once, but twice. A basic deadbolt could have prevented both break-ins. Plumbing Problems: Our shower drains backed up repeatedly because the drain line was exposed to the outside of the house, causing it to freeze in cold weather. That should never have made it past inspection. Poor Insulation: The doors in the unit weren't properly sealed, letting heat leak out all winter long and driving up our heating costs for something completely outside our control. Theres most likely more that I cant even remember but two years of flooding, mold, structural defects, break-ins, plumbing failures, and poor insulation is not what anyone should expect from a rental. Basic maintenance and code compliance should be standard, not something tenants have to fight for. I'd strongly encourage anyone considering GoGopher Rentals to think twice.

From top to bottom an awful experience. Noise issues and poor communication were among the many issues. Terrible. Would not rent again. Here’s an edit comment to address your response - Your solution to “address the noise complaint” was to notify who the complaint was against that our specific unit was the one that reported them. Great idea.

This Company is what true Christianity represents. Great Prices, Great Quality Homes, And unlike that other company that places bible verses on their buildings to compensate for their lack of it. this business represents it through its service and quality.