Boulevard, milledgeville-ga

Autumn did an excellent job showing me around the property. I really appreciated her enthusiasm and care throughout our tour. While I have visited other properties, her openness, honesty, and welcoming attitude truly stood out. I thoroughly enjoyed my experience and highly recommend working with her!

I genuinely would not recommend SQ5. Last year, I was moved into an apartment in an unacceptable, practically unlivable condition. Management told me professional cleaners would be sent, but they never came. This year has somehow been worse. On August 6, I discovered that thousands of dollars worth of my personal belongings had been removed from my apartment while my lease was still active and without my permission. Thankfully, I had a video documenting my belongings inside the apartment beforehand. Without that documentation, I genuinely question how my complaint would have been handled. Management characterized what happened as “human error” and told me they were conducting an “ongoing investigation.” It has now been several weeks, and I still have no resolution or meaningful update regarding my property. My new apartment has been another issue entirely. The stove is completely uninstalled and unusable, meaning we have been unable to properly cook in our apartment since move-in. On top of that, there are at least 15 other maintenance issues that still need to be addressed, and we are approaching a month since move-in. The elevators are constantly broken, and every ride feels like a gamble on whether you’ll make it without one breaking down. The lack of communication is one of the most frustrating parts. I have also heard multiple residents raise their own issues, yet management repeatedly seems to respond that it is their “first time hearing about it,” that they cannot do anything at the moment, and that residents should send an email. Then those emails go unanswered. For the amount residents pay to live here, this is completely unacceptable. Residents should not have to spend weeks chasing management for basic living conditions, thousands of dollars worth of missing personal property, maintenance requests, or even a basic update. From what I’ve seen and heard, the overwhelming sentiment among residents is frustration with management and regret about living here. I would strongly recommend looking elsewhere atleast until they get a brand new management team that actually takes residents’ concerns seriously and follows through on resolving them.

I had such a positive experience with the maintenance team and leasing office! I recently had a pretty major issue with my toilet, and the person working on it, Oscar Castro, was incredibly helpful throughout the entire process. He was very transparent about what was going on, kept me informed every step of the way, and worked to get everything fixed as soon as possible. He went above and beyond and even helped me install my shower filter :) The leasing office was also incredibly kind, understanding, and accommodating throughout the whole situation. I really appreciated how helpful and communicative everyone was!

Update 8/27/2021. Roaches. If you move out of here, be vigilant. 2 roaches hitched a ride. Do not live here. The location is not worth the poor ownership. They don’t care. *************** Finally out of there. We left the apartment immaculately clean. And we were only refunded $300 of our deposit. When we were cleaning and moving out end of July, I noticed a water issue which we reported to the young lady at the office. She said the whole corner of the building multiple apartments had that leak. Here are our videos and photos. When my son moved in four years ago one chair was missing. Make sure you force them to acknowledge in writing everything that is wrong checking in. We were not given a check in list. The showers are caulked terribly. Everything in the apartment is normal wear and tear. It’s cheap furniture and coffee table. The elevators don’t work and inspection certificates are expired. The wifi was unreliable. There were several days last years with no water, plumbing issues, etc. The owners should be investigated if we had a decent attorney general.

Saadiq Muhammad is the best maintenance professional I’ve ever had the pleasure of working with. Our AC went down, and he went above and beyond to make sure everything was fixed quickly and correctly. More importantly, he genuinely cares about the quality of his work, and it shows in every detail. His professionalism, attention to detail, and dedication were truly outstanding. Great guy, and even better workmanship. Thank you for your help Saadiq!