The One at University City, miami-fl

I just dropped my son off at this apartment. I was shocked to see how filthy and disgusting this off-campus housing place is. I have all the pictures to prove it. I went to the front desk multiple times requesting housekeeping to come clean the apartment, but they promised nothing happened. I went again and again, and still nothing was done. I finally decided to clean the entire place myself- the kitchen, the common area, and the bathroom. If you are a parent or student looking for off-campus housing, I do not recommend this place. No one is there to help. No one answers the phone when you call. The students at the desk are no help. The parking costs $125 per month. The move-in date was August 20th , but they collected rent on August 1st and gave me the key on August 20th. The rent is due again on September 1st, and I paid $1500 for just one week. We need the government to investigate the fraud happening at this apartment complex. There is no housekeeping, no emergency services, and no one to answer the phone. They do not care about students' safety and well-being. This is the filthiest place I've ever stepped into. Do not trust— this apartment is a scam and dirty. I repeat: Do not move there. We need the government to investigate the fraud that this apartment complex is committing in the community. Everyone is complaining about it. Students and parents are the victims. This post is real. Real parent. Any 4stars about this are fake.

I lived here for 7 months. The office associates were nice, but the actual management was unhelpful and didnt seem to actually care about the residents. I had tons of issues with the apartment being disgusting when I entered and moved it and later on with getting random charges that I tried to dispute with either no response or a banket "no". The other off campus aprtments are, in my opinion, better, nicer, and more helpful.

Only been here for 3 weeks or so, for what thats worth... Otherwise, nice experience! Close to campus, the walls are decent at keeping noise out (to a certain extent ofc). Amenities are nice and its definitely a nicer feel than living in the dorms. Also, this review was heavily encouraged by a free food event at the lobby. Sooo there ya go. Although nothing i said was untrue or anything.

Worst place to stay. I pay $2000 for a studio but I have no hot water in my apartment. No one fixes it and i pay rent with no basics. It’s ridiculous. Lapis was way better. I’m finding my way to terminate this lease because they can’t provide hot water. They are breaching Florida law. I’m going to do everything in my power to terminate this lease and get the hell OUT!!! They have another thing coming

This place is a money hungry scam. I have lived here for 2 years now. The only reason they have any good reviews is because they give out free food to the residents that are about to move out and say they can only get the free food (like one chicken tender) if they give a good review. The amenities are never available. The residents are loud and the walls are paper thin. They allow people to smoke and have pets that absolutely trash the rooms. The hallways either smell like trash or weed, if you don’t believe me, go to the 9th floor and you’ll smell what my neighbor is smoking all day. They charge you $100 if you forget your key. They also will let the towing company tow you by mistake say say “sorry, we can’t do anything about that.” The kids that work at the desk are useless and anytime you need them to do anything, they go into the back and say they asked “Cristian” and he said no. No idea if this Cristian guy even exists. NO IDEA WHO RUNS THIS PLACE! DO NOT LIVE HERE