The Indy Apartments, marietta-ga

I love the Indy so much! I have lived here for almost a year, and I have had nothing but good experiences! The front office staff is so helpful and super sweet! I love the pool area and my room! My experience has been filled with so much joy and excitement! So happy and glad I resigned for next year!

The apartments are cute but the customer service is not. Management will send you in a circle when trying to get something solved…especially if it involves them to do work. And don’t bother trying to call because the “onsite agents” are ALWAYS busy (no matter the day or time), but when you leave a message….no one gets back to you. I even drove there in person and then saw the customer service agent that was apparently “busy” sitting on her phone at the desk. No one knows what they are doing and it’s beyond frustrating.

I toured The Indy and honestly loved it! The staff was super friendly and made everything easy to understand, and the apartments looked really modern and clean. It definitely feels like a fun but still chill place to live as a student near KSU.

Suckered in by the model plan. Utterly disappointing and frustrating move in experience for my two children today. I'd give " -1 " star if I could. Poor maintenance, cleaning and painting of bedrooms between renters, zero accountability by management, management does not do what they said. We were told during the tour that the rooms are cleaned and painted between renters; however, the bathrooms were filthy (one had black SLUDGE in the toilet before I reactively flushed it in horror after opening the lid so I only took the after pic) and the very old, needs replacing carpet in the bedrooms were filthy, with very noticeable large dark black dirt stains on a medium brown carpet and the carpet was threadbare in places with exposed points of metal at the door transitions, the walls were not even remotely freshly painted and even the spot painting they came and did 4 hours after we complained was terrible and incomplete. Nothing at all felt fresh or clean about the room. Also, they don't hold the previous tenants accountable for cleaning the common areas before new people move in so there was a ton of dried food, dirt, lint, etc ALL OVER THE COMMON AREA FLOORS. The ceiling was water stained, the vents were dirty, the tubs need to be refaced (for a 5 year old building, this means the tubs were probably poor quality to start with), the previous tenants stuff was still in the cabinets. Just completely distasteful. Charging students regular apartment prices but not providing a clean space to move into, but they'll undoubtedly charge you a cleaning fee if you leave room private area or the common area dirty when you move. And just pocket the cleaning fee they charge, but don't clean. A bunch of trash in bags was also left in the room by the previous tenants. Zero feeling that they'll actually do anything about this when they couldn't even spot paint in full. It took 3 hours to clean the rooms and common areas the following day. All in all, I would not recommend The Indy and I'll be looking for somewhere else for my two children after this lease is over.

Monthly issues with being charged more than I should, it's like my partime job staying on top of them through multiple emails in hopes of getting a resolution. Communication started off rocky before actual move in I should've known it wouldn't change. If you have the patience of Job and just need a decent place to live, this might work for you. Also be ready to decide if you're renewing less then 60 days after move in. Oh and you'll definitely have to clean yourself so come prepared.