Copper Social, marietta-ga

I have been living here for maybe 3 1/2 years and I can’t stress enough how much I am ready to LEAVE. Each year this complex has gotten worse and worse and while the front desk staff and maintenance try their best there are so many other reoccurring issues. First when I had roommate issues and ended up sending an email no change or intervention occurred I ended up almost fighting my roommate before I just decided I’m going to move to a different unit. Oh and of course I had to keep paying the higher price of my old unit when I moved to a smaller one even though I only had to freaking move because reoccurring issues and people not respecting the space. The WiFi goes out maybe every month or two so if you are a student beware one time the WiFi was out for a week so I guess it’s expected we just go somewhere else and do our school work. Security genuinely does not care AT ALL so if safety is big thing for you this is a no go. I have called security and they asked me to physically come out and show them where the apartment is I was calling about it was 1am and I did not feel safe doing that so I told him never mind. We recently have been calling security again and about a month ago there was literally no phone line on the number provided then flash back to about two weeks ago we called and give them the info they say okay and did nothing. So I guess we will keep having to listen to people above us scream, fight, and bang everyday until we can finally get out of here. The garbage disposal starts overflowing sometimes and they took away most of the stationary doggie backs in the complex. Oh and they continue to extort us more and more by making more spots reserved as well as the first floor on the parking deck paid which nobody pays for so it sits there empty. If u get off any later than 9pm you will have to walk from the second floor poorly lit deck to your unit which is pretty scary. People are outside being loud all night and speeding through the complex. The gate is constantly broken which results in randoms being an to enter easier and the pool constantly has to close. 2 out of the 3 units I have lived in the ac in my bedroom specifically didn’t work. Yes this place is about the lowest in the area but unfortunately you pay for that through stress.

Let this be a warning before signing a lease here. Our AC broke more than 10 times during the two years we lived here. This summer alone, it failed every day for two weeks because the HVAC condensation wasn’t draining properly. Why have an apartment complex if you can't afford proper HVAC plumbing. I literally found still water in a rusted emergency drain pan inside of our dirty HVAC closet. Maintenance repeatedly vacuumed water out of the drain pan, restarted the system, and left. Within 24 hours, it would fail again. Instead of fixing the underlying problem, they kept applying the same temporary solution. They also put temporary AC window units in multiple apartments in the complex assuming they also have central AC issues. If we're paying $900-$1000 a month I expect working central AC, not relying on a loud AC unit. We lived in Apartment 2224. If you’re assigned this unit, be aware that the first- and second-floor HVAC system repeatedly failed throughout the summer. They fixed the AC of course once we officially moved out. But you still hear water falling into the drain pain. Wouldn't be surprised if the next residence who live in this unit has a flood because of this AC issue. We also dealt with recurring cockroaches and an ant infestation despite cleaning regularly. The gates were constantly broken, I honestly think residents break it because of how slow the system is if you lost your gate key card. Theres trash and dog waste everywhere around the property. The entire complex smells constantly of weed. Parking was difficult unless you paid extra for a reserved spot. Walking from the parking deck to my apartment at night felt unsafe mind you there's no lights on the 3rd floor deck. There's also frequent police activity, loud cars and loud noises/people from surrounding student housing all hours of the night. Wi-fi is always going out and power. When we moved into our unit, our tv remote was gone, all of our beds had at least one bed leg that was about to collapse. The apartment itself was not cleaned upon move in. Management also charged us renter’s insurance for a completely different apartment in another state for months. They didn't know about this until my roommate's and I had to bring it to their attention that we were paying double for renters insurance. They told us to contact the other property ourselves for a refund, surprise we never got our money back. Weekend maintenance was unreliable as well. We were promised someone would fix our AC on a Saturday, but no one came. The leasing office is closed on Sunday's so if you have any emergency maintenance issues good luck getting a hold of anyone. On two separate occasions, we went from Friday through Monday without central AC this summer. The office relies heavily on an AI chatbot called Hunter, it's super unhelpful, and callbacks rarely happened. Overall, the amenities, maintenance, management, and condition of these apartments are nowhere near worth what they charge. Don’t be fooled by the tour—it shows you what the property looks like for a few minutes, not what it’s actually like to live here every day. If your only standard is having a roof over your head, this place might work for you. But if you expect functioning AC, responsive management, reliable maintenance, clean grounds, adequate parking, or basic peace of mind, look elsewhere. I genuinely regret signing a lease here. The apartment complex is extremely run down and it shows. It was a complete waste of money. Also they literally bribe people to renew their leases here because they know the apartment is awful. I recommend they bulldoze the entire place, rebuild and get new management.

I recently moved in and was thoroughly impressed by the staff's professionalism and accommodating nature, even with my numerous requests. The move-in bags were a lovely touch. I'd especially like to commend Chantrell for her consistently welcoming and pleasant demeanor. Her warm spirit and cheerful greetings truly made a positive impression.

To a great Employee. Shawn. Today was a day of true blessings for our family. Meeting you was such a breath of fresh air. Your helpfulness, politeness, and respectful, upbeat attitude mean more to us than you know. The world would be a far better place if more people shared your mindset and character—we could all learn a thing or two from your example! Thank you for simply being a great human being. Shawn. May the Lord richly bless you and your family.

Lovely place to live! They address any problems you may have within a timely manner. The units are well kept and the leasing staff are really nice and can help you with anything you need! I’ve renewed with them three times already and I will be renewing again for my senior year!