Meadowbrook Gardens, mansfield-ct

I lived here for the last year and just moved on to the next apartment. Meadowbrook was awesome, the furniture they provided was top tier, and if you ever had questions, they were quick to answer. I really liked it there, I just could no longer justify the price it is to live there. My rent went up to $2300 for the exact same room, with the exact same furniture pieces inside of it. I will say, they got a new shuttle so that’s probably where the increase is going towards, which is fair. I was happy to see where the upcharge was going even if it was for something I didn’t personally use. The maintenance man, Tommy, was so cool. I loved chatting with him all the time and he was so kind, and so prompt with his service. He even took into account my cat before placing bait traps due to an ant problem. I will miss the front desk people, and people like Tommy dearly. They were all amazing. I wish management was a little better with things like snow removal, and pest control. I know I reported a problem months before I moved out, and nobody ever came, I had to place my own bait traps for ants. Despite it all, it was a great year and I loved living there. I wish I wasn’t priced out, I would’ve liked to stay. If you have the money, Meadowbrook is the way to go. It really is great living.

Think twice, maybe even three times, before moving here. There was a leak from the ceiling and despite repeated complaints, the staff consistently failed to respond appropriately or take meaningful action. Noise levels in the units can often become intolerable. Being able to hear the washing machine and bathroom use of neighbors was a regular occurrence, disappointing for a building marketed as luxury. Basically one star was given to the location and friendly woman at the front desk. Writing a negative review is not fun, but genuinely don’t think young people should waste their money living in a "luxury" building that doesn’t live up to its promises.

Right when I moved in there was a water leak from the upstairs unit. I put in maintenance requests through the portal and it took them 4 requests to fix it, each request with weeks in between. After the 3rd time the ceiling was leaking, I went to my neighbor upstairs to see if there was water running, and he showed me a picture of his clogged toilet with water on the floor and said he had also put in a maintenance request to fix it. The leaks on that occurrence were likely toilet water that was dripping directly into my bedroom. The walls here are thin, you can hear conversations, TV, and using the bathroom of neighbors. For the price of the units that is not right. The bedroom window did not close all the way and there was a small gap at the base of the window to outside where it didn't seal. Recommend to look elsewhere for housing.

A fantastic place to live and to work. As a UConn student, living at Meadowbrook was everything I was hoping for when I moved off campus. It felt so nice having my own bedroom and bathroom. The atmosphere and the management are great and I highly encourage other students to check it out! Also, Anna was such a helpful outreach marketing consultant and really improved my experience!

Please think VERY CAREFULLY before choosing to live in this apartment (especially if you are a newly arrived international student), otherwise you may become a TARGET OF BULLYING by other residents. In late 2025, I was subjected to SEVERAL HOURS OF SUSTAINED GROUP VERBAL ATTACKS in the apartment group chat after raising a legitimate concern to protect my rights. During this time, I REPEATEDLY attempted to contact management, hoping they would step in to clarify the relevant rules and prevent the situation from escalating, but I never received a timely response. I have studied and worked in different parts of the world and have rented in multiple cities across the U.S., yet this is the first time I have been verbally bullied by a group of undergraduate residents in a group chat simply for speaking up for my LEGITIMATE RIGHTS. One of the main reasons this situation was able to occur and continue was that Manager Jing Shi REFUSED, FROM BEGINNING TO END, to clarify the apartment’s clearly established policies, apparently to avoid getting involved. After the incident, I verified the policy with two other staff members, Aubrey and Brie, both of whom immediately and clearly explained the rule. However, during the FOUR HOURS in which I was being continuously attacked in the group chat, Jing Shi—who was also present in the chat—REFUSED THE ENTIRE TIME to clearly state this rule. When I confronted her afterward, she first claimed that “THERE IS NO CLEAR RULE REGARDING THIS.” After I informed her that the other two staff members had already clearly explained it, she changed her statement and said that she personally “DID NOT KNOW” the rule. So your manager does not even understand the apartment policies—HOW EXACTLY IS YOUR STAFF TRAINING CONDUCTED? Or Jing Shi, have you been AVOIDING RESPONSIBILITY ALL ALONG? After the incident, the apartment promised to issue an official clarification, but this communication was delayed for several weeks, and I still have not received it to this day. In addition, requests to clarify the facts publicly in the original group chat were not properly addressed. Yes—Jing Shi once again avoided clearly stating the rule, and instead offered vague personal comments about the situation. Let me be clear: you are service staff, not actual “authorities.” You do not have the right to impose personal opinions publicly beyond clarifying objective facts. When I spoke with Jing Shi in person about this incident, her attitude was DISMISSIVE. She did not appear to consider GROUP BULLYING among residents to be a serious issue, and instead treated it as something TRIVIAL. Her response to my attempt to defend my rights was that the undergraduate students in the group were just “BEING A LITTLE MEAN,” and that “YOU KNOW WHAT THOSE KIDS ARE LIKE IN THEIR COUNTRY.” (What exactly does this mean? Please explain—are you implying that these students are below their peers in their home country and only got into UConn because their parents could pay for it?) Please note that this is not the first time that malicious or abusive language has appeared in this apartment group chat. A few months ago, the same group of individuals launched similarly aggressive verbal attacks against the former property management staff and the landlord. As a result, the main management personnel withdrew from the chat, and it is now managed by Jing Shi. Although it is presented as unofficial, residents effectively treat it as the primary channel for official communication, since they NEVER REPLY through their official email! Regarding this incident, UConn’s off-campus housing management has already issued a legal warning letter to this apartment. I am also continuing to pursue further action.