Highland Hills Apartments, mankato-mn

Definitely get what you pay for. Genuinely the most inconsiderate, incompetent, rude, "i don't give a crap about my job" group of people ever. There's one or two decent people in the whole staff. "Fixed" on maintenance request probably means more broken. Safety-related maintenance issues get left unresolved for months. Trivial things get great attention. You'll hear some crazy things if you talk to real residents. Broken windows might get left for 7 months, leaving safety issues and and crazy heating bills they say will get reimbursed but don't. There's columns waiting to fall over and squish a car, scrape the building, or hurt someone get left unattended, until one falls on your building and you have to let the office know multiple times. It's happened twice in the last year. Run down and mold in every single building. Leaky floors. Chronic allergies galore. And when you write a maintenance request about mold, they file it as resolved and say there's no mold. Sure. No mold between the 8 layers of decades old flooring they just keep covering up. You can be staring it in the face but it's "fixed." Other residents have had to bring city health inspectors in before Highland with deal with issues. And the renter's insurance they make you use (if you can't figure out how the heck to upload your own), Homebody, is so bad even the people in the office complain about it between gossiping about resident's credit scores in front of other residents. But hey, can't beat the location!

Made me pay for utilities that were not in my lease dates, left me homeless for 5 days, reassigned my apartment less than 22 hours before move-in, and charged me for pre-existing damage, all in a condescending, rude, disrespectful manner. Never working to resolve an issue, always arguing so that they can pinch pennies, cut corners, and not take any accountability.

The older receptionist lady is rude, I lost my key on move in day cuz things were hectic, I called to tell them the inconvenience and apologized and stated " I lost my key because of the chaos moving all my stuff what can I do" and this lady takes the biggest sigh of her life and goes "I'll let maintenance know you lost your key on the first day" WHY R U UPSET?? IM THE ONE INCONVENIENCED WITH MY MISTAKE u don't need to make me feel worse about it as if u lost ur key 🫩🫩🫩 the pool...don't bother it's empty and filled with dirty water and I don't think they plan on fixing it anytime soon, some of the maintenance people like to dilly dally on the golf carts but to each their own I guess, they look like they're having fun. Very close to campus but live elsewhere if u can

Gross apartments, gross staff in the office with their dirty bare feet hanging out on the floors like it's a barn if that's any indication of their manners or professionalism right off the bat. No amount of cheap rent is worth your health or safety and this apartment is undeniable proof of that. I felt sick ALL THE TIME when I lived here and I swear to god this apartment was killing me from the mold and dust nonstop no matter how much you clean. And then they had the audacity to try and charge ME for the mold as if EVERY SINGLE REVIEW DOESN'T COMPLAIN ABOUT THE MOLD HERE. This place should be condemned by the state honest to god.

Highland Hill Apartments is a complex of apartment buildings located in Mankato, Minnesota. The apartments offer a variety of floor plans to choose from, including one bedroom, two bedroom, and three bedroom units. The complex is well-maintained and offers a variety of amenities for residents, including a pool, a fitness center, and a playground. One of the standout features of Highland Hill Apartments is their commitment to providing a safe and welcoming environment for their residents. The complex has 24-hour security and is well-lit, making it a safe and secure place to live. The staff is also known for being friendly and helpful, and they work hard to ensure that residents have a positive living experience. In addition to their commitment to safety and customer service, Highland Hill Apartments also offers a variety of amenities that make it a desirable place to live. The complex has a pool making it easy for residents to stay active and healthy. The apartments themselves are also well-maintained and feature modern finishes and appliances. The complex is located in a convenient location, with easy access to local shopping, dining, and entertainment options. Overall, Highland Hill Apartments is a great place to live for anyone looking for a safe, welcoming, and well-maintained apartment complex in Mankato. The variety of floor plans, amenities, and customer service make it a top choice for residents in the area.