Prime Place Manhattan, manhattan-ks

I love living with Prime Place!! The locations are all super close to campus and management has always been super kind and helpful when I have questions or concerns. Maintenance respond within 24 hours of putting in a work order which is also super nice, they are all super kind as well. If you are looking for an apartment and are a college student, I’d definitely recommend living with Prime Place!

The most inept and disrespectful leasing company I’ve ever worked with. Buildings are not kept up to code: smoke alarms are grossly out of date (by SEVEN years!). Calling the leasing office has not once proven useful or helpful. I was continually treated like I was stupid when I called to ask for help with electricity issues, water issues, and parking issues. Lots of unseen fees in the online portal and quite literally a “by using this service, you promise not to take legal action against us,” disclaimer in the online portal! Do not recommend. Moving out ASAP. This place needs serious managerial change.

Very quick response rate from owners and any maintenance concerns are fixed within 2-3 days max! The cost is higher than other places but reliability makes up for this. Main concern is inspection with pets. If you have pets, they will have you cage them for multiple days since quarterly (or semi-annually? I cannot recall) inspections happen for those days and they don’t give a range of times they come by your specific apartment. This means leaving your pet in a cage for hours and just isn’t ideal. Also apartments nearby the office are harder for guests to find since the parking lot is a one way and most turn at the district ones instead. Not that bit of an issue, but good to let anyone visiting know. Otherwise, the place itself is nice and incredibly convenient for game days!

Haddie the property manager is the best! She’s super helpful and goes above and beyond for the residents. If you’re looking for housing near k-state, definitely consider Prime Place!

Honestly, I was originally prepared to give a higher review at first. Prime Place (Collegiate Villas) is a fine value for the size of the apartments although the walls are extremely thin to the point where you can hear your neighbors' conversation and TV 24/7. There is no security deposit, only a $200 junk fee for "move-out cleaning" which cuts your losses early since no landlord in this area will ever give you a deposit back in full, regardless of how clean you left the unit. My roommates and I paid all of our bills and rent in a timely manner, so imagine our shock when our move-out balance was over $300. The day after our lease ended, the office sent us an email letting us know that they simply forgot to charge us for gas the entire year and retroactively billed us for 9 months of utilities, surprise! They also charged my roommates $50 for not returning mailbox keys even though we were only ever given one key amongst the three of us. Fortunately, we were able to get that charge removed but the fact they just arbitrarily charged us $100 in junk that was nonexistent was completely ridiculous. We inquired further about the retroactive bills, especially because they were posted after our lease was up. If we had been 9 months late on our rent, we would all three be evicted as promptly as possible. However, Prime Place refused any accountability for their atrocious mistake. The regional manager actually resorted to blaming us for not doing their accounting department's job for them when I screenshotted portions of our lease document that stated we were responsible for MONTHLY, not lump sum payments and that we were only responsible throughout the duration of our lease. The retroactive billing could have been resolved in a significantly more professional manner, and would not have left me with such a sour taste in my mouth if Prime Place had taken even the slightest bit of accountability for being almost a year behind on their accounting, especially given that residents pay $35 for every individual late charge on their part. However, Prime Place expects you to make up for their losses when they are late 9 times. We were offered a payment plan, but given that we all have other bills to handle (in a timely manner) we chose not to deal with them any more. Would've been happy to go back, but not after this - I will not be renting from them in the future.