Lark at Kohl, madison-wi

Genuinely one of the worst places to live. If you’re looking for luxury pricing without the luxury—or basic functionality—you’ve found the place. Our apartment wasn’t even cleaned before move-in. Previous tenants left things behind that management told us were somehow our responsibility to remove, and the furniture was covered in dog fur. I’m allergic to dogs and got very sick from it. Our battery-operated door lock died FIVE times in the first semester, leaving us locked out. One time, the closest maintenance person was in Milwaukee, so we waited almost two hours to get into our own apartment. If something happened on a weekend, holiday, early morning, or late at night, there was no staff in the building at all. Calling just sent you to an AI. There was also no security after around dinnertime, and for much of the winter, we regularly had an unhoused person sleeping in the lobby. Regardless of the individual, the fact that there was no staff or security present to address situations like this was concerning. The water was shut off building-wide too many times to count. The HVAC was also horrible: our apartment struggled to get above 65° in the winter and reached 80° when it warmed up. We were not allowed to turn on the AC until management’s designated date, and even after that, they would switch it back off depending on the weather outside. Apparently paying for AC doesn’t mean you get to decide when you use it. The “gym” ranged from about 50° to 80°, the treadmills were constantly broken, equipment was worn down, and it was filthy. There were literal spiderwebs everywhere, and I once had a spider crawl onto my treadmill mid-workout. At least someone was enjoying the amenities. When the front desk was actually staffed, employees often acted like helping you was an inconvenience and barely looked up from their computers—even though you had to ask them to retrieve your packages. And the grand finale: after moving out, my roommate and I were EACH charged almost $700 for a new couch—nearly $1,400 total. We contacted management asking about the charge and they never responded. A perfect ending to the experience. Luxury rent for broken amenities, constant maintenance issues, minimal staffing, and management that apparently disappears when you question a $1,400 couch charge. DO NOT LIVE HERE.

Wonderful space and managers. I arrived on Labor day, so apartment's office was closed. I couldn't check-in but Stephanie came from her house and help me to move-in. Really thanks. Also, apartment is really clean and cool. If you enjoy your Madison life, choose here.

My daughter been so lucky staying at this apartment so far . She is taking computer science and the internet is super fast . She never move out since the 1st time she came . The only issue is sometimes the heater is not working well , but once she reported , somebody came and fixed it .

Extremely bad experience. There are lots of maintenance problems, and it can be very noisy at times. The manager, Brenden, is irresponsible, rude, and arrogant. When I moved in, the apartment was dirty and hadn’t been properly cleaned. Some of the furniture was broken, and the apartment management completely ignored my maintenance requests. On top of that, the rent increases are unreasonable. I strongly do not recommend living here.

Thanks for fixing the ceiling issue, but regarding the overall experience, the apartment is not recommended. The worst experience I’ve ever had in any apartment. The manager, Branden, is extremely rude and condescending. He is not willing to provide any real service to residents. When I submitted a maintenance request for the blinds, instead of fixing it, they simply deleted the request. They installed blinds without a pull cord, which made it impossible for me to raise them. I requested blinds with a pull cord, but they told me that such products were no longer allowed due to U.S. law. However, I could clearly see that my neighbors and friends in lark or other apartments all had blinds with pull cords. This issue last for months. Then one day, when my blinds broke again, they replaced them with blinds with a pull cord — contradicting what they had told me before. The front desk staff are friendly, but the manager, Branden, is absolutely terrible. The service experience is awful. The apartment was not properly cleaned when I moved in, and the rent increases are unreasonable. I strongly recommend NOT choosing this apartment.