Aberdeen Apartments, madison-wi

I will just comment on the internet serv. Internet so bad and unstable with limited usage 😰. Most importantly If you turn to apartment for help, they won’t even reply to you. Then where does my money paid go for 😡😡😡? Overall, in my last year at Madison I experienced an under average internet support. I won’t recommend this apartment if you need a normal internet and a rigorous maintenance system.

Although my roommates and I did not end up signing a lease at Aberdeen, my experience with the leasing office was excellent. Liz and Hannah were so friendly and helpful, answering any questions that my roommates and I had and providing a wonderful tour of the building. Aberdeen is a great apartment to check out!!

I have lived in Aberdeen as a sophomore when it was under a different landlord and as a junior, currently under new management. Sophomore year was great; the landlords were very accommodating and responsive to emails, questions, etc. The new landlords don't even deserve 1 star. That's being generous. My roommates and I re-signed our lease, and the new landlords wanted to do renovations on our apartment, but since we re-signed, our renovations weren't completed over the summer like others' who didn't re-sign. The new management had contacted my roommates and me about what the best time would be for us, and we responded that Thanksgiving break wouldn't work since we had out-of-state roommates unable to travel back home, and Christmas break wouldn't work for the same reason, plus I was staying on campus for work. They listened to us about Thanksgiving. And since winter break wouldn't work, they thought the best idea was to do the renovations during finals week. I'm not sure what made them think this was a good idea, but I repeatedly expressed to them that we wouldn't be able to make this work. While we technically weren't required to move out of our apartment completely, our carpets were going to be ripped out, and hardwood floors be put in. They said this process would span over the course of about a week (finals week), but they did not care when I said this was not a good time for any of us. They also told us they were planning on this 48 hours in advance. We had to pack all of our "loose belongings" into bins and leave the larger items like our desks, dressers, etc., where they were, and the people installing the floors would move them as they worked. They never gave us a timeline on how long the renovations would take exactly, but I personally haven't heard of installing new floors taking less than about 2-3 days. I asked, unless our bedrooms would be done immediately, where we would sleep since the beds would need to be moved around, and they didn't answer. They make it seem so simple, but that's the last word I would use for this. They told us that the renovations would need to be done during "this lease term," but our lease term ends in August, which I told them. I said that the best time for these renovations to be completed would be in summer, when all of us are moved out, and they ignored that, too. Also, they said that new amenities would be coming to the building in the fall of 2025. Well, it's winter, and we don't have all of the amenities that we're paying for. They said we were going to have a fitness center located in the parking garage. It's almost the end of the semester, and it's still not there. They told us in September that they didn't even have the permit yet. Once they did obtain the permit, they said it would take "2 weeks" to install the fitness center. Again, still not there. I don't understand why I'm paying for a gym that doesn't even exist.

So far living at Aberdeen has been a seamless experience. Hannah especially has been exceptional with communication and updating us on the status of renovations in the apartment. She is quick to respond and is extremely helpful during each conversation!

My daughter has moved three times while in Madison , other than the dorms, and I can honestly say the Aberdeen was the best experience of all. The friendly management go out of their way to keep things top notch. The apartment was very clean when we arrived, including fresh paint and cleaned carpets. Short term parking can be a little difficult, however if you talk with management, they always found us accommodations. As a parent, the customer service our daughter received gave us great peace of mind that she was well taken care of at the Aberdeen. Thank for the great family atmosphere!