The Social Tampa, lutz-fl

I’d probably give The Social around 3.5–4 stars overall. It’s definitely not perfect, but for the price, it’s a pretty decent place to live. Management can be frustrating and communication definitely needs improvement. I had an issue with the renters insurance they provide after I switched to my own State Farm policy. I spent almost 5–6 months trying to get the additional insurance charges removed, including emailing and trying to get everything situated with the property manager, without getting the issue resolved. Then I finally spoke with Katlyn Doepp, and within about ONE WEEK, she had everything taken care of and resolved. Katlyn is amazing. She listens, follows through, communicates, and actually gets things done. In my opinion, she should be running the property. She is by far the best experience I’ve had with management here. Maintenance is actually pretty decent. When something needs to be fixed, they generally come out and take care of it. When I originally moved into my room, though, it definitely had not been properly cleaned. My bathroom was disgusting, the carpet was dirty, and I eventually discovered there had been a leak underneath the flooring that compromised the subfloor and caused the tile/floor to bulge. They did eventually address the issue and I received new flooring, although there is still a slight bulge. The property itself could also use more attention. A lot of the appliances are older, and there are quite a few spiders and bugs. Pest control could be MUCH better. This is Florida, so obviously bugs are going to happen, but regular and thorough pest treatment makes a huge difference, and I’ve honestly had better results treating my own space. That being said, I also understand that this is a more affordable apartment complex, so I don’t expect luxury amenities or brand-new everything. There are a handful of little things that can be annoying, but overall it’s been a pretty decent and affordable place to live. There is definitely room for improvement, especially with management communication, cleanliness between residents, pest control, and general upkeep. But I also want to give credit where it’s due: maintenance generally gets things fixed, and Katlyn Doepp deserves 5 stars herself. She completely changed my experience with management and actually made me feel like someone was listening and willing to help.

!!!!FRAUDULENT COMPANY!!!! They will have you sign a lease for a year and then forge the contract and tell you that your contract was actually for TWO years when it comes to move out day and then charge you late fees after moving out for a contract YOU NEVER SIGNED !!!! NO EVIDENCE OF THIS CONTRACT WILL BE FOUND IN YOUR RESIDENT PORTAL AND THEY WILL NOT INFORM YOU UNTIL YOU MOVE OUT - ALL WHILE PROCEEDING TO ALLOW YOU TO HAND OVER THE KEYS AND SEND YOU “MOVE OUT” TEXTS This company produces fraudulent contracts. Do not move here. If you do sign a contract with this company, SIGN ONLY IJ WRITING WITH A WITNESS PRESENT AND RECORD ALL INTERACTIONS

Stay away!! Lived here for 1.5 years and The Social has a long list of cons. -Gates are constantly broken . -Gym and community area /printer area were closed for over a month. Said due to renovations but I was paying for amenities that were unavailable . -Utilities bill for living alone in a 2/2 were $130-$160 a month which is by far the most i've ever paid. This includes I did 1 load of laundry week, 1 15 min shower a day, used air fryer/instant pot 25 mins everyday, 1 PC, turned off lights when not in use. No TV, no excessive lightning, water usage. - $115 cleaning fee post move out. My fault for not taking before photos of the unit which had the issues when I moved in. - Key FOBs changed without notice, was locked out of apartment. - Fully furnished apartment did not get a couch for 7 months dispute asking several times. - 2 police reports filed for harassment due to neighbor threatening to physically beat me up. The office staff were informed about the incident's as well . They offered to move units but only to other building still next to that same neighbor, rejected because why should I have to be at fault and move due to someone else's aggression. These incidents were on recording and there is a written trail between myself and the sheriff's & myself and The Social. Pros: -Washer/dryer worked -Location is convenient to the highway Definitely read the reviews on Google and Yelp before moving. Talk to residents prior to moving in, the other's in surrounding units also had negative experience's when I asked about their leases. Wish I knew this before moving. Maybe some people had 4+ star experiences here , or maybe The Social gave discounts or a free something to write faulty 5 star reviews.

The front office is absolutely amazing, Gabriel is always helpful and quick to fix any issues. Caitlyn and Jeffrey are the managers and they are always offering a helping hand and doing their best to make sure all the residents are happy

I wish I could post 0 stars. This is absolutely the worst student apartment to stay in. There are plenty of better options near USF with better rates. Please be aware of hidden fees. You will have an overage fee for utilities every month even if you are not at the apartment for a month. When they say stuff is included in the rent, it is not! The only way they let you out of the lease is if you sublet it which says a lot because they only want to keep the apartments filled. It also means they are lazy and don’t have to clean the apartment because if they sublet it, you take it as is, so the unit never gets cleaned. Don’t take my word for it, pictures speak for themselves . This is what is looked like when I moved in (see photos). The apartment complex is dirty. Very disappointed with the staff and service here. DISGUSTING.