The Scarlet, lubbock-tx

This place WAS good. Close to campus and I got a good deal on my rent but I’ve been having roommate problems for the past 7 months and the main office has done little to nothing about it even after telling them and giving pictures of my roommate(s) leaving full trash bags in our living room for weeks and it smelling up the place. Garbage all over the floors, the kitchen a mess for weeks with meat, sauces, and other gunk all over the place, the sinks full of dirty dishes, and them smoking weed. After multiple asks for them to do something about it, it feels like all they got was a slap on the wrist. The last few times I have been to the office, they said they would look into it but I wouldn’t hear anything back and that “I share the space with them so it’s a collective effort to take care of the living area” but they’re adults and I’m not their mom. I’m not cleaning up after them, they need to take responsibility and my roommate still continues to act this way even after I have talked to him directly and even after all this, I’ll still get fined for something that isn’t mine since it’s a “collective effort” to take care of the living space.

Not a good place to live! I am completely baffled that this apartment complex has such high reviews. I lived there for two years; the units are overpriced, there was paint everywhere when I moved in, the appliances were old and constantly breaking, and management treats the residents with no respect. In my personal experience, if management needs to do a routine condition check of your unit, and you are sleeping, they WILL come in anyway. I’ve attached some pictures of my unit’s condition when I moved in. The only pleasant things about the scarlet is it’s location to campus and the maintenance staff. I now live in a different apartment complex and it is so much better: I actually have privacy from management, my unit was clean upon move-in, and it is priced very appropriately. Please save yourself the trouble and look elsewhere.

They offer gift cards to students for a 5-star review. DO NOT TRUST THE 5-STARS. Internet doesn't work properly; Gym is constantly broken for MONTHS, with missing equipment.

Do not move here if you value a comfortable living experience. While living here I experienced a new maintenance issue every month. Management is extremely slow addressing issues and they are not helpful at providing service to accommodate. During the winter my unit had a leak and the management was so slow to provide any meaningful aid. They left this hole in the wall for roughly 3 weeks.

Its honestly a good place and the people here really try to get residents to socialize and have fun with events throughout the year. The staff is friendly and always willing to help.